Senior Specialist - People Shared Services - User Support - Global Service Centre

The role of HR Operations Executive at our organization requires someone with 2 to 5 years of experience in handling HR-related employee queries, particularly through email support. Your primary responsibility will be to ensure the smooth functioning of HR operations and provide exceptional service to our employees. Your key responsibilities will include responding to employee inquiries via email, maintaining a high level of customer service, tracking and managing HR-related queries, documenting employee interactions and resolutions, participating in HR projects, generating reports on common employee queries, and providing insights for process enhancements. To excel in this role, you should have a Bachelor's degree in human resources or a related field, 2 to 5 years of experience in HR operations or support roles, strong written communication skills, proficiency in HR software and Microsoft Office Suite, the ability to handle sensitive information with confidentiality, and excellent problem-solving skills. You should also possess strong interpersonal skills, the ability to work collaboratively in a team environment, effective task management skills, and familiarity with Indian labour laws and HR best practices. By joining our team, you will have the opportunity to work in a dynamic environment focused on employee engagement and satisfaction, access opportunities for professional growth and development, and be part of a supportive work culture that values diversity and inclusion.,