Senior Specialist, Implementation

Job Description

Manages medium-sized projects and/or initiatives as an individual contributor with knowledge of the discipline, supporting segments of several initiatives or one larger initiative Sells training services to customers, with guidance; gains exposure to information gathering from service arms Reviews results of customer queries, providing solutions and/or details to technical questions Oversees testing for production readiness, identifies areas in need of additional testing and suggests improvements for greater efficiency Identifies technical configuration/production setup changes and provides first-round solutions to any potential issues Assists in setting vision for product development; identifies QC measures needed for product launch Coaches and guides employees within own team(s) Experiences : Experience with computing configurations (e.g., designing, testing, troubleshooting) Demonstrated understanding of Mastercards emerging products and services; gains exposure to pitching and selling training services to customers Successfully performed trouble-shooting for infrastructure performance and stability issues Successfully oversaw testing of advanced hardware and software elements Experience identifying QC measures and process improvements; successfully completes transaction processing Experience performing routine and recurring credit and debit card operations and transaction processing.