Senior Software Quality Engineer - Manual Tester

About the Role:
As a Senior Software Quality Assurance Analyst, you will contribute significantly to the reliability and performance of our software products. Your role will involve more complex testing activities, a higher level of defect analysis, and active participation in enhancing our QA methodologies. You will be pivotal in ensuring our products meet the highest standards of quality. Responsibilities:
Design, execute, and document complex test cases. Perform in-depth root cause analysis of defects. Develop and enhance test plans and test cases. Conduct performance, load, and stress testing. Automate repetitive test cases where applicable. Assist in implementing and maintaining QA tools.

Design and execute comprehensive manual test plans for complex systems, including financial transactions, or API integrations.

using tools like Selenium, Cypress, or Postman.

Validate API functionality, performance, and security across microservices and third-party integrations.

Utilize AI-powered QA tools for test case generation, defect prediction, and intelligent reporting

Coordinate with cross-functional teams to ensure comprehensive testing.
Mentor junior QA team members. Participate in code reviews from a QA perspective. Propose and drive improvements in QA processes and standards. Skills:
Advanced Test Case Execution: Comprehensive testing capabilities. Root Cause Analysis: Thorough investigation of defects. Test Automation: Familiarity with tools like Selenium.

Experience testing APIs (REST, GraphQL) and understanding of JSON, XML, and authentication protocols.

Experience in Manual Testing - 5+ Years

Hands-on experience with AI tools in QA (e.g., Testim, Mabl, or GitHub Copilot)

Performance Testing: Understanding performance testing tools and methods.

Collaboration: Effective interaction with cross-functional teams.
Documentation: Advanced skills in preparing test documentation. Bug Tracking: Detailed and efficient use of tracking systems. Continuous Improvement: Proactive in enhancing QA processes. Requires in-depth conceptual and practical knowledge in primary technical job family and knowledge of related technical job families; has worked with a range of technologies Has knowledge of best practices and aware of the competition and market differentiators

Knowledge of CI/CD tools (e.g., Jenkins, GitHub Actions) and version control systems.
Solves complex technical problems; exercises judgment based on the analysis of multiple sources of information Works independently, receives minimal guidance; may lead projects or may have accountability for on-going activities Impacts a range project activities within own team and other related teams; acts as a resource for colleagues

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.