Senior Software Quality Engineer - Manual Tester

As a Senior Software Quality Assurance Analyst at our company, you play a crucial role in ensuring the reliability and performance of our software products. Your responsibilities will involve conducting complex testing activities, analyzing defects at a deeper level, and actively contributing to the improvement of our QA methodologies. Your efforts will be essential in maintaining the highest standards of quality in our products. **Responsibilities:** - Design, execute, and document complex test cases to ensure thorough testing coverage. - Perform detailed root cause analysis of defects to identify underlying issues. - Develop and enhance test plans and test cases for comprehensive testing. - Conduct performance, load, and stress testing to evaluate system capabilities. - Automate repetitive test cases using tools like Selenium, Cypress, or Postman for efficiency. - Assist in the implementation and maintenance of QA tools to streamline testing processes. - Design and execute comprehensive manual test plans for complex systems, including financial transactions and API integrations. - Validate API functionality, performance, and security across microservices and third-party integrations. - Utilize AI-powered QA tools for test case generation, defect prediction, and intelligent reporting. - Coordinate with cross-functional teams to ensure thorough testing coverage. - Mentor junior QA team members to foster their growth and development. - Participate in code reviews from a QA perspective to identify potential quality issues. - Propose and drive improvements in QA processes and standards for enhanced quality assurance. **Skills:** - Advanced Test Case Execution: Demonstrated comprehensive testing capabilities. - Root Cause Analysis: Proven ability to conduct thorough defect investigations. - Test Automation: Familiarity with automation tools such as Selenium for efficient testing. - Experience testing APIs (REST, GraphQL) and understanding of JSON, XML, and authentication protocols. - Hands-on experience with AI tools in QA (e.g., Testim, Mabl, or GitHub Copilot). - Performance Testing: Understanding of performance testing tools and methodologies. - Collaboration: Effective communication and interaction with cross-functional teams. - Documentation: Advanced skills in preparing comprehensive test documentation. - Bug Tracking: Proficient in detailed and efficient use of tracking systems. - Continuous Improvement: Proactive in identifying and implementing enhancements in QA processes. - Proficiency in CI/CD tools (e.g., Jenkins, GitHub Actions) and version control systems. - Ability to solve complex technical problems and exercise judgment based on thorough analysis. - Works independently with minimal guidance, may lead projects or have accountability for ongoing activities. - Impacts a range of project activities within own team and other related teams, serving as a resource for colleagues. *Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.*,