Senior Site Reliability Engineer

As a Senior Site Reliability Engineer at UKG, you play a critical role in enhancing and supporting service delivery processes. You are expected to have a broad knowledge encompassing all aspects of service delivery and be passionate about learning and evolving with current technology trends. Your main goal is to innovate and ensure a flawless customer experience by automating processes and deploying services with speed, consistency, and availability. **Key Responsibilities:** - Engage in the lifecycle of services from conception to EOL, including system design consulting and capacity planning - Define and implement standards and best practices related to system architecture, service delivery, metrics, and automation of operational tasks - Provide common tooling and frameworks to support services, product & engineering teams for increased availability and improved incident response - Improve system performance, application delivery, and efficiency through automation, process refinement, and in-depth configuration analysis - Collaborate with engineering professionals to deliver reliable services - Increase operational efficiency and quality of services by treating operational challenges as a software engineering problem - Guide junior team members and champion Site Reliability Engineering - Actively participate in incident response, including on-call responsibilities **Qualifications Required:** - Engineering degree, or a related technical discipline, or equivalent work experience - Experience coding in higher-level languages such as Python, JavaScript, C++, or Java - Knowledge of Cloud-based applications & Containerization Technologies - Understanding of best practices in metric generation, log aggregation pipelines, time-series databases, and distributed tracing - Demonstrable fundamentals in two of the following: Computer Science, Cloud architecture, Security, or Network Design At UKG, you will be part of a team that values its employees and strives to create a culture of belonging and meaningful recognition. With 14,000 employees globally, UKG is known for its inclusive and supportive workplace culture. If you are ready to join the U Krew and be a part of an extraordinary team of talented individuals, visit ukg.com/careers for more information.,