We are seeking a proactive and client-focused professional to manage and grow key client accounts. The ideal candidate will act as the primary point of contact for assigned clients, ensuring high-quality service delivery, driving account growth, and strengthening long-term relationships. This role plays a crucial part in aligning internal delivery efforts with client expectations to achieve measurable business outcomes. Key Responsibilities: Client Relationship Management: * Serve as the main point of contact for assigned clients, maintaining strong and trusted partnerships. * Gather detailed job requirements and hiring needs from client stakeholders. * Share regular status updates, performance metrics, and hiring progress through weekly/monthly reports. * Address and resolve client issues, complaints, and escalations promptly and effectively. * Confirm successful onboarding of candidates and track client satisfaction post-placement. * Consistently work to strengthen the client relationship and maximize account value. Account Growth & Performance: * Identify opportunities for revenue growth and account expansion through upselling and cross-selling. * Monitor and improve key performance indicators such as client satisfaction, fill rate, and account retention. * Ensure all job orders are prioritized according to client needs and business impact. * Provide client-side insights and market feedback to guide sourcing and recruiting strategies. * Collaborate closely with internal delivery and recruiting teams to ensure alignment with client expectations. Operational Excellence: * Ensure adherence to client-defined SLAs, compliance requirements, and contractual obligations. * Review and validate the quality of candidate shortlists before submission to the client. * Track hiring performance metrics and contribute to continuous improvement in delivery execution. Qualifications: * Any Bachelor's degree; MBA is a plus. * 6+ years of experience in client relationship management, account management, or staffing/recruitment services. * Strong communication, negotiation, and problem-solving skills. * Proven ability to manage multiple client relationships and drive account growth. * Experience working with CRM or ATS platforms is preferred. Key Metrics for Success: * Client satisfaction and retention * Revenue and account growth * Time-to-fill and fill rate * SLA compliance and delivery quality
You are invited to join Ashra Technologies as a SAP APO Consultant. With over 5 years of experience, you will be responsible for various aspects including GATP, PPDS, and DP in the SAP environment. Your role involves designing processes in S4 HANA PPDS and PP modules. You will work with PPDS Heuristics, optimizer functions, and profiles, ensuring optimal solutions based on objective functions like setup time, cost, delay, and makespan. As a SAP APO Consultant, you will configure PPDS settings, DS planning board, and product planning tables. Your expertise will be crucial in setting up planning levels for FG and SFGs, and integrating PP with PPDS effectively. You will also be involved in CIF settings, system health checks, and design plan monitoring activities. To excel in this role, you must possess strong communication skills and hold a SAP APO certification. Your willingness to engage in AMS/ECC projects, work in rotational shifts, including weekends, and operate from the office is essential. If you are passionate about SAP consulting and meet these requirements, we encourage you to get in touch with us at 8688322631 or share your resume at chandrika@ashartech.com.,