Senior Site Reliability Engineer (SRE)

Role Overview: As a Senior DevOps Site Reliability Engineer (SRE) at the company, you will play a crucial role in ensuring platform reliability, incident management, and performance optimization. Your responsibilities will include defining SLIs/SLOs, contributing to observability practices, and driving proactive reliability engineering across services. Your expertise in cloud-native environments will be key to delivering technical solutions efficiently. Key Responsibilities: - Define and measure Service Level Indicators (SLIs), Service Level Objectives (SLOs), and manage error budgets across services. - Lead incident management for critical production issues, drive root cause analysis (RCA) and postmortems. - Create and maintain runbooks and standard operating procedures for high availability services. - Design and implement observability frameworks using ELK, Prometheus, and Grafana; drive telemetry adoption. - Coordinate cross-functional war-room sessions during major incidents and maintain response logs. - Develop and improve automated system recovery, alert suppression, and escalation logic. - Collaborate with DevOps and Infrastructure teams to build highly available and scalable systems. - Analyze performance metrics and conduct regular reliability reviews with engineering leads. - Participate in capacity planning, failover testing, and resilience architecture reviews. Qualifications Required: - 6-10 years of SRE or infrastructure engineering experience in cloud-native environments. - Proficiency in Cloud: GCP (GKE, Load Balancing, VPN, IAM), Observability tools like Prometheus, Grafana, ELK, Datadog, Containers & Orchestration with Kubernetes, Docker, Incident Management practices including On-call, RCA, SLIs/SLOs, Infrastructure as Code tools like Terraform, Helm, and Incident Tools like PagerDuty, OpsGenie. Additional Details of the Company: TechBlocks is a global digital product engineering company with 16+ years of experience, specializing in helping Fortune 500 enterprises and high-growth brands accelerate innovation, modernize technology, and drive digital transformation. The company offers a collaborative, creative, and continuous learning culture where employees can contribute to solving complex challenges and unlocking new growth opportunities. TechBlocks values innovation and ownership, providing a dynamic and fast-moving environment for employees to thrive and shape the future of digital transformation.,