Senior Site Reliability Engineer

JobResponsibilities Provisioning and ongoing management of physical & virtual Linux machines using tools like Puppet, Ansible, and Terraform, to name a few Engage closely with sister teams to assume ownership of various system lifecycle tasks Automate away toil and/or create empowerment processes for transitioning high urgency work to the NOC's rapid response team Build automated monitoring & observability using tools such asPrometheus/AlertManager,iCinga, Grafana, etc. Participate in all Agile/scrum ceremonies including daily stand-ups, sprint planning, backlog grooming, etc. Participate in the team's on-call rotation (expected to begin late 2024, early 2025) Work closely with internal teams to integrate new monitoring & alerts into the NOC using Perl scripting to author custom parsing & mapping rules Develop metrics and observability dashboards which can be used to measure and track various success measures for the team & the business Typical Qualifications 5+years of professional experience delivering SaaS solutions, preferably in a hybrid cloud environment Bachelor's or Master's degree in a Computer Science / Engineering program Proven experience using query languages to deliver observability solutions Proficiency working with one or more configuration management tools (Puppet, Chef, Ansible, etc.) Admin-level expertise with a Unix-based operating system Proven ops background using cloud-native best practices Proven proficiency with one or more scripting languages (Python, Ruby, Perl, Java, etc.) Proficiency working with Git & Atlassian suite or similar Proficiency working with containerized environments is a plus Experience creating technical documentation & standard operating procedures (SOPs)