Senior Representative - Inside Sales

As a Senior Representative - Inside Sales at our Company, your role involves interacting with existing customers to increase sales of our products and services. You will be responsible for obtaining and creating up-selling orders, focusing on proactive selling techniques to enhance customer satisfaction and add value to their buying experience. You will manage a book of larger, more complex accounts and collaborate with outside sales to achieve sales goals. **Key Responsibilities:** - Meet and exceed performance measurements based on volume budgets, profitability, penetration, and efficiency objectives. - Constantly monitor and communicate with customers regarding order status, shipment planning, documentation, and scheduling. - Work closely with the distribution center and logistic partners for shipment planning and customs documents. - Communicate and engage with sales representatives to ensure prompt order processing. - Enter orders in SAP, manage open orders including resolving stock availability and pricing issues. - Handle returns, replacements, and FOC orders efficiently. - Generate daily and monthly sales reports. - Develop strong business relationships in existing accounts and prospect for opportunities. - Own, qualify, and develop opportunities from marketing, outside sales, and national accounts. - Stay updated on new products, competitive knowledge, industry trends, and report feedback to management. - Lead other Inside Sales Representatives on processes, systems, and customer-related matters. **Qualifications:** - Bachelor's degree preferred. - 4-5 years of in-depth knowledge and experience in Sales and Sales Administration. - Ability to solve problems with judgment and realistic understanding. - Manage time effectively and adjust priorities as needed. - Proficiency in MS Office suite, especially Excel. - Experience with SAP ERP or similar ERP system is highly preferred. At Wesco, we are dedicated to building, connecting, powering, and protecting the world through our business-to-business distribution, logistics services, and supply chain solutions. Our people are our greatest asset, and we strive to create a workplace where every individual is respected, valued, and empowered to succeed. With a workforce of over 20,000 worldwide, we embrace diverse perspectives and promote a culture of teamwork and respect. If you are looking to join a dynamic team and contribute to a company that values your unique perspective, apply online today to work at Wesco. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. Los Angeles Unincorporated County Candidates Only: Wesco considers qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.,