Senior Relationship Manager/ Relationship Manager

6 - 8 years

3 - 4 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

The Relationship Executive is responsible for understanding customer requirements, meeting service metric guidelines, retaining customers, converting prospects and assisting them in finding suitable partners. The role will be responsible for HNI Sales & Customer Service.

Key Responsibilities:

  • Welcoming the customer on-board and creating a Member Profile. 
  • Meetings with Customer at his Residence / Office to gain in depth knowledge about partner preferences. 
  • Understanding the member choice, expectations and identifying the uniqueness of the Member.
  • Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
  • Up-selling
  • Maintaining good rapport with the member; providing the right Elite experience and delivering quality service.

Preferred candidate profile

  • Selling Skills
  • Language skills English / Regional / Vernacular
  • Business / Telephone Etiquette
  • Presentation skills
  • Basic computer skills
  • Values Integrity ,  Respect , Customer Centricity
  • Good Listening Skills
  • Executive Presence
  • Persuasion Skills 
  • Service Orientation
  • Emotional Maturity
  • Self-driven

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Matrimony com

Technology, Information and Internet

Chennai Tamilnadu

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