Senior Quality Control Lead- Diamond

As a Team Lead (Quality Control - Diamond) based in BKC, Mumbai, you will play a crucial role in ensuring the quality control process for certified, uncertified, Melee, and gemstone products meets the established standards. Your responsibilities will include developing and implementing quality control procedures, conducting quality audits, collaborating with suppliers to improve QC processes, and resolving quality issues efficiently. Your primary duties will involve designing, implementing, and maintaining QC processes to comply with company standards and customer preferences. You will be expected to ensure that 100% of diamonds and gemstones are quality checked on the same day they are received. Additionally, you will lead internal and external quality audits, work with suppliers to reduce QC rejections, and investigate quality issues to implement corrective actions. In this role, you will be responsible for managing and mentoring the QC team, hiring new team members as required, preparing and presenting QC reports, and developing training programs to enhance staff understanding of quality control processes. Continuous review and improvement of QC methodologies to enhance efficiency and reduce errors will also be a key part of your responsibilities. To be successful in this position, you should have a minimum of 7 years of experience in quality control, along with certification as a Diamond Grader or an equivalent degree. Strong technical skills in grading or QCing diamonds, proficiency in Excel, and preferably experience with Tableau or similar software are essential. You should possess leadership skills to effectively manage a team, collaborate with other departments, and lead projects. Strong problem-solving abilities, excellent communication skills, attention to detail, and a focus on continuous improvement are also crucial for this role. By joining our fast-growing and innovative company, you will have the opportunity to be part of a collaborative and entrepreneurial work environment. We offer competitive compensation, benefits, and opportunities for career advancement.,