Designation: Jewelry Quality Control Specialist Location: Seepz/BKC — Mumbai, India (On-site) About Nivoda Nivoda is an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry. Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture. The company's sales have grown over 250% in the last 12 months, and the team has grown from 30 to 400+ internationally. We are a global team of big thinkers, risk takers and hard workers. Key Responsibilities: Conduct a quality check of jewellery pieces. Identify and report defects or inconsistencies in jewelry items Collaborate with production and design teams to maintain quality standards Implement and adhere to quality control procedures Coordinate with suppliers and vendors to resolve quality-related issues Work cooperatively with cross-functional teams to manage supplier relationships What you’ll need: 5 years of prior experience in jewellery quality control, ensuring adherence to high industry standards. Demonstrates strong attention to detail and a meticulous, process-driven approach to inspecting fine jewellery. Well-versed in the end-to-end jewellery manufacturing process, with a deep understanding of each stage of jewellery production. Solid knowledge of gemstones, metals, and overall jewellery craftsmanship, including common quality issues and best practices. Proven ability to collaborate effectively within cross-functional teams including production, design, and logistics. Sound understanding of the international jewellery market and varying customer expectations across regions. Experienced in export-level quality control, including packaging, compliance, and documentation for global shipments. What you'll get: Flexible working hours and a great company culture Dynamic working environment in an extremely fast-growing company Work in an international environment Ample experience to grow and learn Show more Show less

About The Role The People Operations team at Nivoda is on a mission to turn our startup into a world class operation. We have grown to 550 people very quickly, growing from Seed to Series C in two years. The team has made a good start on building the infrastructure to support the company, but we know we have a lot to do to make ourselves truly seamless. We are seeking a People Operations Executive based in Mumbai to partner closely with our Lead, People Operations in designing, implementing, and running our core HR systems and processes globally. You will be instrumental in scaling our People Operations function—from system configuration and data integrity to stakeholder training and continuous improvement—across platforms like HiBob, Ledgy, CultureAmp, and Gusto. In this role, you’ll combine operational rigor with deep curiosity about Nivoda as a business, to ensure our HR technology stack runs smoothly, data is accurate, and insights drive better decision-making. What You’ll Do System Implementation & Management: Support the Lead, People Operations in configuring and maintaining systems like HiBob (HRIS), Ledgy (equity management), or CultureAmp (employee engagement). Ensure data integrity, perform regular audits, and troubleshoot system issues. Lead system roll-outs, upgrades, and integrations with other tools (e.g., Slack, ATS, finance systems). Process Design & Optimization: Design, document, and optimize People Operations workflows (onboarding/offboarding, performance cycles, engagement surveys). Develop and maintain SOPs, user guides, and training materials for people managers and employees. Drive continuous improvement by collecting feedback, analyzing usage metrics, and prioritizing enhancements. Stakeholder Enablement & Training: Partner with People Business Partners and department heads to onboard new HR tools and processes. Support Q&A sessions and “office hours”as needed to ensure adoption and proficiency. Act as a go-to resource for system-related queries and best practices. Project Support & Cross-Functional Collaboration: Work closely with Finance, Legal, IT, and external vendors to support equity plan administration, benefits renewals, and system integrations. Assist on special People Ops projects (e.g., policy roll-outs, global pulse surveys, reward programs). What We’re Looking For 2-4 years of experience in People Operations, HRIS administration, or People Technology roles—ideally in a fast-growing startup or global organization. Hands-on expertise with at least two of the following platforms: HiBob, BambooHR, Workday, or similar; plus familiarity with equity platforms (Ledgy, Carta), engagement tools (CultureAmp, Glint), and/or payroll systems (Gusto, ADP). Strong process-orientation and project management skills, with a track record of designing and scaling HR systems and workflows. Excellent analytical skills: proficient in Excel/Google Sheets, comfortable building dashboards and interpreting HR metrics. Strong communication and stakeholder management—able to translate technical concepts into clear guidance for non-technical audiences. Self-starter mindset: thrives in ambiguity, takes ownership, and delivers quality outcomes with limited supervision. Basic knowledge of global and local Indian compliance. Nice to Have Experience with API-based integrations and data migrations across HR tools. Certification in HRIS or People Analytics (e.g., HRCI PHR, SHRM-CP, People Analytics courses). Prior experience in Series B–D startups or rapidly scaling technology businesses. If you are passionate about leveraging technology to create seamless, data-driven HR experiences—and want to help build Nivoda’s People Operations function from the ground up in Mumbai—we’d love to hear from you! Show more Show less

About The Role The People Operations team at Nivoda is on a mission to turn our startup into a world class operation. We have grown to 550 people very quickly, growing from Seed to Series C in two years. The team has made a good start on building the infrastructure to support the company, but we know we have a lot to do to make ourselves truly seamless. We are seeking a People Operations Executive based in Mumbai to partner closely with our Lead, People Operations in designing, implementing, and running our core HR systems and processes globally. You will be instrumental in scaling our People Operations function—from system configuration and data integrity to stakeholder training and continuous improvement—across platforms like HiBob, Ledgy, CultureAmp, and Gusto. In this role, you’ll combine operational rigor with deep curiosity about Nivoda as a business, to ensure our HR technology stack runs smoothly, data is accurate, and insights drive better decision-making. What You’ll Do System Implementation & Management: Support the Lead, People Operations in configuring and maintaining systems like HiBob (HRIS), Ledgy (equity management), or CultureAmp (employee engagement). Ensure data integrity, perform regular audits, and troubleshoot system issues. Lead system roll-outs, upgrades, and integrations with other tools (e.g., Slack, ATS, finance systems). Process Design & Optimization: Design, document, and optimize People Operations workflows (onboarding/offboarding, performance cycles, engagement surveys). Develop and maintain SOPs, user guides, and training materials for people managers and employees. Drive continuous improvement by collecting feedback, analyzing usage metrics, and prioritizing enhancements. Stakeholder Enablement & Training: Partner with People Business Partners and department heads to onboard new HR tools and processes. Support Q&A sessions and “office hours”as needed to ensure adoption and proficiency. Act as a go-to resource for system-related queries and best practices. Project Support & Cross-Functional Collaboration: Work closely with Finance, Legal, IT, and external vendors to support equity plan administration, benefits renewals, and system integrations. Assist on special People Ops projects (e.g., policy roll-outs, global pulse surveys, reward programs). What We’re Looking For 2-4 years of experience in People Operations, HRIS administration, or People Technology roles—ideally in a fast-growing startup or global organization. Hands-on expertise with at least two of the following platforms: HiBob, BambooHR, Workday, or similar; plus familiarity with equity platforms (Ledgy, Carta), engagement tools (CultureAmp, Glint), and/or payroll systems (Gusto, ADP). Strong process-orientation and project management skills, with a track record of designing and scaling HR systems and workflows. Excellent analytical skills: proficient in Excel/Google Sheets, comfortable building dashboards and interpreting HR metrics. Strong communication and stakeholder management—able to translate technical concepts into clear guidance for non-technical audiences. Self-starter mindset: thrives in ambiguity, takes ownership, and delivers quality outcomes with limited supervision. Basic knowledge of global and local Indian compliance. Nice to Have Experience with API-based integrations and data migrations across HR tools. Certification in HRIS or People Analytics (e.g., HRCI PHR, SHRM-CP, People Analytics courses). Prior experience in Series B–D startups or rapidly scaling technology businesses. If you are passionate about leveraging technology to create seamless, data-driven HR experiences—and want to help build Nivoda’s People Operations function from the ground up in Mumbai—we’d love to hear from you! Show more Show less

Designation: Logistics Associate Experience: 2+ years Location: Surat (Work from Office) We are looking for a Logistics Admin professional to join our dynamic team. This role will be responsible for coordinating goods collection from our suppliers. The personnel will continuously monitor our platform to compile a list of goods which are ready to collect, discuss with the suppliers if it's appropriate time to collect the goods and coordinate with logistics admin team to physically collect the goods. About Nivoda: Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam. We are an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry. Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture. The company's sales have grown over 250% in the last 12 months, and the team has grown from 30 to almost 400+ internationally. We are a global team of big thinkers, risk takers and hard workers. What you'll do: Responsibilities include but are not limited to: All goods are physically collected on time Monitor the platform continuously and prepare list of goods ready to collect. Verify the goods and collect them in the system Once the goods are received in the office, verify that the goods are appropriate. Mark the goods as collected in the system. Support function Support the logistics team in QC, bar coding and shipping the goods. Be a team player and support the team in their endeavors and scale new highs. What you'll need: 2+ years of experience in operations or logistics coordination roles Quick witted/street smart Self-motivated/can-do attitude Great Attention to detail Can follow steps and guidelines diligently. Good English and Gujarati, written and verbal will be added bonus. Flexible to work in extended hours. What you'll get: Dynamic working environment in a extremely fast-growing company Work in an international environment Ample experience to grow and learn. A great company culture. Unlimited paid leaves Show more Show less

Location: Mumbai (Hybrid - BKC) Department: Finance & Reporting Reports to: Head of Accounting (Global) About Nivoda Nivoda is building the world's leading B2B marketplace for the diamond and jewelry trade. With sales exceeding USD 250 million and triple-digit growth over the past 5 years, our platform transforms how buyers and sellers interact in this trillion-dollar industry. As we grow, India is becoming a key operational and compliance hub. This role will be critical in setting the diamond standard for finance in this region. Your Responsibilities Finance Leadership: Take full ownership of accounting, statutory compliance, and tax obligations for Nivoda LLP. Month-End & Reporting: Manage accurate and timely month-end closings; ensure clean P&L and Balance Sheet. Audit Readiness: Lead the India audit process and support global audit consolidation. Tax Compliance: Oversee accurate and timely filing of all tax returns; GST, TDS, Income Tax, etc. People Management: Mentor, train, and guide 2-3 finance team members, driving performance and learning. Process Controls: Implement best practices, internal controls, and process improvements across finance operations. Stakeholder Communication: Collaborate with global teams, external advisors, and auditors to resolve issues swiftly. Intercompany & Reconciliation: Ensure timely reconciliation of intercompany accounts and all ledgers. System Ownership: Leverage NetSuite to streamline workflows and support reporting accuracy. What You’ll Bring Qualifications: Chartered Accountant (CA) or CPA equivalent Education: B.Com/M.Com preferred with 70%+ academic record Experience: Minimum 3 years post-articleship experience in accounting, audit, and tax Strong hands-on experience in Indian compliance (Income Tax, TDS, GST) Excellent English communication skills both written and verbal Experience with NetSuite or similar ERP systems is a plus Highly analytical, self-starter, and solution-oriented What You’ll Get Market-competitive salary and benefits package (including family medical cover) Equity options in a high-growth company on track for IPO Autonomy and trust to build your own function and team Flexible hours and hybrid working (One BKC + remote) Direct impact on global growth and a core role in shaping finance for India Work with an international, mission-driven, and fun team Exposure to global finance, systems, and leadership Show more Show less

Designation: Customer Support Executive Location: BKC, Mumbai (Hybrid) Shift Timing: 10 am to 7 pm (9 hours) Nivoda is looking for a Mumbai based, enthusiastic and customer centric Supplier Support Executive. You will be responsible for ensuring that Nivoda’s customer support remains best in class by clearly and effectively responding to customer requests in a timely manner through our care channels (phone, email, live chat, etc). Do you have the experience, drive, energy, and passion for delivering world-class customer service? We want to meet you! About Nivoda Nivoda is an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry. Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture. The company's sales have grown over 250% in the last 12 months, and the team has grown from 30 to 500+ internationally. We are a global team of big thinkers, risk takers and hard workers. What you'll do: Ensure customer care channels, including email inbox, live chat and phone calls, are monitored, and responses are quick, friendly, professional and helpful Take care of all Global Suppliers who are already listing their stock on Nivoda Supporting suppliers by providing quick, honest advice and confident and clear responses Supporting global operations team by getting quick answers from the suppliers by following up with them Confidently answer any questions asked about Nivoda, and its offering, and who best to redirect an enquiry to Continuously contribute ideas on how Nivoda’s service, process and systems can be improved Welcome new enquiries to Nivoda, inform them of our processes, policies, brand, background. Develop an in-depth knowledge of our products & the brand and convey this with pride & enthusiasm to customers Build a strong internal network in order to efficiently communicate and coordinate with other functions, such as Fulfillment, Sales, Operations, Tech, Finance and Product Keep Suppliers well informed of changes to their orders, deliveries, returns Completing tasks at a quick pace with effective management Record issues and work with other teams to improve customer experience What you'll need: Mumbai based, fluent English speaker Excellent & courteous written and verbal communication Experience in a customer service and facing role and willingness to learn Knowledge of diamonds preferable but not required Responsible and reliable Excellent people skills and compassion A team player and can collaborate with wider teams Passionate about great customer service Ability to manage time effectively. Comfortable to work in rotational shifts. What you'll get: Ability to join an exciting and truly global team. A vital role and pivotal to the organization's success. A dynamic work environment in a fast-paced and growing company. Ability to join and contribute to a company during an exciting exponential growth and expansion phase. Generous holiday entitlement Show more Show less

Designation - Diamond Grader Location: BKC, Mumbai, India (On-site) We are looking for a Diamond Grader professional to join our dynamic team. This role will be responsible for Grading Diamonds before processing the diamonds for shipments. About Nivoda: Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam. We are an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry. Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture. The company's sales have grown over 250% in the last 12 months, and the team has grown from 30 to almost 500+ internationally. We are a global team of big thinkers, risk takers and hard workers. What you'll do: Responsibilities include but are not limited to: Perform Grading on 100% stones before shipping Ensure stones are quality checked as soon as they arrive and decrease waiting time to perform Grading on each stone Perform Grading as per the set process maintaining high standards of Nivoda Quality Control which become industry benchmark Ensure 0 customer complaints with regards to quality of stones Notify customers of all quality control issues and get buyer team to offer replacement goods if needed Ensure all stones are collected in a timely manner, checked for quality and handed over to the Shipping team for timely delivery Take delivery of all stones delivered in the office. Match invoice with system price Responsible for safe upkeep of all stones received in office Daily matching of stones received, shipped and stored in safe What you'll need: Experience in diamond grading and quality assessment across all categories Knowledge of diamonds Speaks good English, written and verbal Is transparent & honest- as he/she will be dealing with stones Ability to multitask efficiently with multiple counterparts Attention to detail Humble, honest, trustworthy Shows respect & appreciation for every person Takes 100% responsibility with a can do attitude - Does not blame, complain, criticize or condemn What you'll get: Flexible working hours and a great company culture Dynamic working environment in an extremely fast-growing company Work in an international environment Ample experience to grow and learn Show more Show less

Location: BKC, Mumbai (In-office) Job Overview: The Operation Manager (QC) will be responsible for overseeing all aspects of the certified, uncertified, Melee and gemstone quality control process, ensuring that all products meet established standards. This role is essential in maintaining product excellence and ensuring customer satisfaction. They will work closely with ops teams, suppliers, and internal departments to implement and maintain effective quality control processes. What you’ll do: Responsibilities include but are not limited to: Develop and Implement QC Processes: Design, implement, and maintain quality control procedures and protocols to ensure compliance with company standards and customer preferences On Time QC: Ensure 100% of diamonds and gemstones are QC’d bye the team the same day as received. Quality Audits: Lead internal and external quality audits to assess product performance and identify areas for improvement. Supplier Quality Management: Collaborate with suppliers to reduce their QC rejections Issue Resolution: Investigate and resolve quality issues by identifying root causes, implementing corrective actions, and preventing recurrence. Team Leadership: Manage and mentor the QC team, providing guidance and support to achieve departmental objectives. Hiring: Grow the QC team as necessary to support the growing volume of products. Reporting: Prepare and present QC reports, identifying trends, defects, and opportunities for continuous improvement. Training: Develop training programs for staff to enhance their understanding of quality control processes and standards. Process Improvement: Continuously review and improve QC methodologies to increase efficiency and reduce errors. Requirements: Experience: Minimum of 7 years of experience in Operations in Jewellery and Diamond Industry. Education: Certified Diamond Grader or equivalent degree Technical Skills: Proficient in Excel. Preferable Tableau or similar software. Leadership Skills: Proven ability to lead a team, manage projects, and work cross-functionally with other departments. Problem-Solving Skills: Strong analytical skills and attention to detail with the ability to identify root causes and implement effective solutions. Communication: Excellent written and verbal communication skills, with the ability to present findings and recommendations clearly. Attention to Detail: High level of precision and thoroughness in executing tasks. What you'll get: Opportunity to join a fast-growing, innovative company redefining the diamond industry. Collaborative and entrepreneurial work environment Competitive compensation, benefits, and opportunities for career advancement.

Designation : Finance Associate Location: BKC, Mumbai (Hybrid) About Nivoda Nivoda is the leader in B2B jewellery, driving innovation within the global jewellery industry. We leverage our online platform to connect buyers and sellers, offering a transparent, efficient, and cost-effective platform for trading jewellery. With sales growth of over 150% in the last twelve months and our team expanding from 150 to 300 FTE globally, Nivoda is revolutionising the way jewellery is sold and bought. As a member of our finance team, you will play a vital role in this exciting journey. Profile / Requirements 1-4 years of accounting / finance experience Relevant financial / economical education (Bachelors and/or Masters in Commerce), with outstanding academic track record Excellent quantitative skills with a great eye for detail Good level of English as well as Hindi Compliance oriented Excellent communication and interpersonal skills Good understanding of Excel / Google Sheets Analytical / problem solver General understanding of accounting principals Team player Responsibilities include but are not limited to: Reconciling bank accounts Processing vendor invoices Managing financial transactions Streamlining accounting functions and operations Asset depreciation and capitalisation Month end closing Assisting in audit processes Assisting with day to day bookkeeping Adhoc Financial and data analysis We offer: Dynamic working environment in a extremely fast growing company Ample experience to grow and learn Work in an international environment Work in a pleasant environment with very little hierarchy Ability to grow into managerial role Be an essential part of building out the finance function of the leading b2b commerce company in global jewellery. Join a company that has just raised series B and has grown sales at triple digit pace for 5 years straight. Enjoy a huge amount of freedom to design the function as you see fit and work with very little hierarchy.

Designation: Operations Associate - Media Experience: 0-2 years Annual CTC : INR 2.4L to 3 LPA Location: Jaipur, (Work from Office) About Nivoda: Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam. We are an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry. Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture. The company's sales have grown over 250% in the last 12 months, and the team has grown from 30 to more than 400 internationally. We are a global team of big thinkers, risk takers and hard workers. To know more about us, please visit www.nivoda.com What you'll do: Responsibilities include but are not limited to: Handle day to day operations of photography machines Follow the guidelines and SOPs Record keeping Ensure efficient operations/maintenance of machines What you'll need: Quick witted Self-motivated/can-do attitude Great Attention to detail Can follow steps and guidelines diligently. Good English, written and verbal will be added bonus. Flexible to work in extended hours. What you'll get: Dynamic working environment in a extremely fast-growing company Work in an international environment Ample experience to grow and learn. A great company culture. Group Health Insurance policy Unlimited holiday allowance Statutory benefits like PF & Gratuity etc.

As a Team Lead (Quality Control - Diamond) based in BKC, Mumbai, you will play a crucial role in ensuring the quality control process for certified, uncertified, Melee, and gemstone products meets the established standards. Your responsibilities will include developing and implementing quality control procedures, conducting quality audits, collaborating with suppliers to improve QC processes, and resolving quality issues efficiently. Your primary duties will involve designing, implementing, and maintaining QC processes to comply with company standards and customer preferences. You will be expected to ensure that 100% of diamonds and gemstones are quality checked on the same day they are received. Additionally, you will lead internal and external quality audits, work with suppliers to reduce QC rejections, and investigate quality issues to implement corrective actions. In this role, you will be responsible for managing and mentoring the QC team, hiring new team members as required, preparing and presenting QC reports, and developing training programs to enhance staff understanding of quality control processes. Continuous review and improvement of QC methodologies to enhance efficiency and reduce errors will also be a key part of your responsibilities. To be successful in this position, you should have a minimum of 7 years of experience in quality control, along with certification as a Diamond Grader or an equivalent degree. Strong technical skills in grading or QCing diamonds, proficiency in Excel, and preferably experience with Tableau or similar software are essential. You should possess leadership skills to effectively manage a team, collaborate with other departments, and lead projects. Strong problem-solving abilities, excellent communication skills, attention to detail, and a focus on continuous improvement are also crucial for this role. By joining our fast-growing and innovative company, you will have the opportunity to be part of a collaborative and entrepreneurial work environment. We offer competitive compensation, benefits, and opportunities for career advancement.,