Senior Quality Coach

Responsibilities

• Drives the adoption of repeatable quality practices across the entire SDLC, ensuring that improvements are embedded across all teams for long-term impact.
• Implements processes to ensure quality is considered up front, collaborating with Product, Design and Engineering from ideation through to delivery
• Leads efforts to assess and test for non-functional requirements including performance, security and accessibility into common practices
• Pairs with developers throughout the development process to apply a risk-based approach for testing.
• Uses data to assess quality maturity for their cross-functional teams, working with them to implement processes to address gaps. Can then measure and show impact of changes.
• Influences cross functional team members at the senior level to understand and adopt shift-left quality practices
• Drives new innovative approaches to solve human and technical quality challenges at the company level and accountable for the success of these initiatives
• Contributes to the growth and success of the QA team by championing quality initiatives. Creating alignment on definitions, approaches, and outcomes across all client regions.
• Uses data to identify and communicate opportunities and track impact on progress
  

• 5+ years in QA role
• Experience growing & leading other QA
• Have a deep understanding and empathy for the end-users
• Strong knowledge of software QA methodologies, tools and processes
• Experience working in Agile/lean methodologies
• Strong written and verbal communication skills
• Meeting facilitation and organization
• Experience with Stakeholder management
• Experience with Change management
• Candidate has lead others (QA or engineers)
• Has collaborated closely with cross function team members: Product manager/Product owner, Designer, Tech lead, Engineering manager. 3 years +. example of the situation and team makeup
• Has experience aligning others to a shared goal: 1 example please
• Has presented ideas to a large audience and comfortable sharing an unpopular opinion
• Has experience identifying process issues and worked towards improving them
• Understands the testing pyramid and shift-left concept
• Uses data to share company's point or provide guidance to the team or new joinees