Senior Quality Assurance Analyst

You will be responsible for ensuring the efficient and quality-oriented delivery of the Intelex platform by defining and developing test plans and test cases within a cross-functional agile team. As a Senior QA Analyst, you will grow into a domain expert and gain knowledge on the application under test. **Key Responsibilities:** - Conduct manual and exploratory testing of the product - Execute manual and automation test cases (scripts) to ensure comprehensive testing - Work in a Scrum team using Agile best practices - Fully document any unexpected anomalies or defects identified in testing with instructions on how to reproduce each - Troubleshoot defects and manage defect tracking and resolution processes - Establish and maintain good working relationships with peers in Development, Product Management, Professional Services, and external clients - Participate in improving processes, automation, and QA integration to DevOps culture **Qualifications:** **Skills & Work Traits** - Strong work ethic with a positive attitude and a passion for Quality Assurance - Continuous learner with knowledge of current industry-standard automation testing techniques - Strong analytical and problem-solving skills - Excellent time and risk management skills - Team player with effective interpersonal and communication skills - Flexible, self-motivated, and comfortable working with multiple teams - Ability to work effectively under pressure in a rapidly changing environment - Passionate about understanding clients and building high-quality products - Flexible with communication and able to promote collaboration **Technical Competencies** - Solid understanding of quality assurance principles and practices within an agile software development practice - Experience in writing and executing test plans and test cases from requirements and technical specifications - Familiarity with defect and work item tracking systems like JIRA **Experience:** - Minimum 3 years of experience in Quality Assurance, including 2+ years in an Agile environment - 2+ years of experience testing web and mobile software applications in a SaaS or on-premises environment - 2+ years of experience with Cypress automation and/or Appium - Preferred: 2+ years of experience with backend testing using tools like SQL or Postman, experience with EHSQ systems is an asset **Education:** - Bachelor's degree or college diploma in Computer Science/Engineering or equivalent experience - Preferred: Certification within a recognized Quality program such as CTFL, CASQ, CSQA, or CSTE Intelex Technologies, ULC. is a global leader in software solutions for Environment, Health, Safety, and Quality (EHSQ) programs. With a focus on innovation and client satisfaction, Intelex has been providing scalable and web-based software solutions since 1992. The company aims to help clients manage, track, and report on essential corporate information seamlessly. This job is also eligible for a bonus as part of the total compensation package.,