Senior Product Associate

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Communicates effectively and frequently by being vocal. Share the product vision with the teams and articulate the questions and answers needed to build the right features.
• Is a center for knowledge taking your deep curiosity about the digital experience space and a desire to connect that curiosity and knowledge to the teams that can effect change.
• Is a Technical & Customer Problem Solver by asking questions and define the problem and where our platform sits in the Chase ecosystem. Understand the technologies and approaches in use and those we should be using to drive our objectives for these technical products.

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Knowledge of web page development, troubleshooting, and service interaction.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.

Preferred qualifications, capabilities, and skills