Senior Product Associate -Banking Payments

Your mission is to elevate the integrity of Chase's payment products, empowering product teams to operate with confidence and precision. This role offers a unique opportunity to leverage your expertise in product management, optimization, and governance within one of the world's most innovative financial organizations.

As a Senior Product Associate in the Connected Commerce Payments team, you will combine a customer mindset with your governance expertise to implement a centralized risk and control strategy within the Banking Payments organization (Zelle, RTP, ACH, Wires etc). You will partner with stakeholders in Product, Analytics, Legal, Risk, Controls, and Compliance teams across the firm to identify opportunities and ideate solutions to deliver an enhanced and sustainable risk and control framework.

Job responsibilities

• Conduct thorough assessments to identify vulnerabilities within the End-to-End framework and develop actionable solutions to address them.
• Conduct Process Mapping activities for control mapping and audit readiness
• Partner with analytics, legal, risk, controls, and compliance teams to craft and implement control oversight activities that align with organizational goals.
• Deliver comprehensive leadership updates on the status and progress of the risk and control framework, ensuring transparency and accountability.
• Ensure the horizontal framework adheres to Chase's policies and standards, maintaining compliance with industry regulations and network requirements.
• Monitor product initiatives with control and compliance-related impacts, driving successful outcomes.
• Serve as the primary point of contact for coordinating issues and action plans impacting the Banking Payments organization horizontally
• Assist in driving Objectives and Key Results (OKR) to achieve strategic goals and enhance organizational performance.

Required qualifications, capabilities, and skills

• 3+ years in payments, risk & control, or compliance, with a proven track record of success.
• Exceptional skills in managing complex projects and engaging stakeholders effectively.
• Strong analytical skills to interpret data, formulate recommendations, and communicate insights clearly.
• Ability to thrive in a matrix management organization, navigating complexity with ease.
• Proficiency in managing complex and fast-moving issues, demonstrating resilience and problem-solving capabilities.
• Deep understanding of payments-related regulations and network requirements, ensuring compliance and strategic alignment.

• Positive, team-oriented attitude that fosters collaboration and drives collective success.

Preferred qualifications, capabilities, and skills

• Ability to create a vision and actionable roadmap
• Experience working with agile-enabled teams, fostering adaptability and innovation.
• Bachelor's degree preferred