Senior Process Manager

Role Summary:

We are seeking a passionate and proactive individual to lead the growth and effectiveness of Employee Resource Groups (ERGs) across the organization. This role will be responsible for enabling inclusive, vibrant, and high-impact communitiesranging from diversity-focused groups to interest-based communities.

The ERG & Employee Community Lead will act as a key connector, program manager, and advocate to foster belonging, collaboration, and employee engagement.

Key Responsibilities:

ERG Strategy & Enablement

• Drive the vision, structure, and governance for all ERGs across the organization.
• Support ERG leaders in setting goals, planning events, and aligning with company values.
• Establish ERG charters, roles, budgets, and reporting mechanisms.

Program Execution

• Plan and execute a year-round calendar of ERG-led initiatives, campaigns, and cultural moments.
• Ensure coordination across ERGs to avoid overlaps and promote collaboration.
• Provide support for logistics, communication, and external partnerships.

Community Building & Inclusion

• Promote broad and inclusive participation across levels and functions.
• Coach ERG leads to build strong, sustainable communities.
• Identify and launch new ERGs based on employee interests and business priorities.

Communications & Storytelling

• Partner with internal comms to spotlight ERG efforts and amplify success stories.
• Create awareness campaigns, event promotions, and community content (intranet, email, social).
• Serve as the internal ambassador for ERG programs.

Impact Measurement

• Track engagement metrics, participation, and feedback to assess impact.
• Share insights and improvement areas with HR/leadership.
• Celebrate milestones, recognize volunteers, and evolve programming based on needs.

• Min 8+ years of experience in employee resource management ERG.
• Strong organizational, communication, and stakeholder management skills.
• Passion for building inclusive cultures and vibrant communities.
• Comfortable working across multiple teams and geographies
• Experience in leading or supporting ERGs or community initiatives.
• Familiarity with wellness, cultural events, or DEI-focused programming is a plus.
• Creative thinking with a hands-on approach to execution.