Senior Process Expert

Job Description: As a Documentation Specialist, you will have the responsibility of handling daily documentation tasks in line with the Client/Process IOP's to maintain quality service at all times. You may also provide support to peers facing technical or process-related challenges during process execution. Key Responsibilities: - Prepare export/import documentation and submit them timely and accurately to stakeholders - Adhere to IOPs and ensure any deviations are checked with stakeholders beforehand - Focus on data quality to meet SLAs - Stay updated on Process and IOPs to create documentation - Conduct root cause analyses in case of escalations - Train new hires on the processes Qualifications Required: - Previous experience in handling documentation tasks - Familiarity with export/import processes - Strong attention to detail and ability to maintain data quality - Good communication skills to collaborate with stakeholders effectively If you need any adjustments during the application and hiring process or require special assistance, please contact us at accommodationrequests@maersk.com.,