Opportunity We are seeking a results-driven sales professional to manage and grow customer portfolio. The ideal candidate will have a strong understanding of customer engagement, market dynamics, and sales operations, with the ability to identify opportunities and deliver tailored solutions aligned with business objectives. Key Responsibilities: Manage assigned customers and budget base, ensuring alignment with overall business goals. Pursue and secure new business opportunities to drive growth within the assigned portfolio. Proactively engage with customers to probe needs and provide customized solutions. Build and maintain in-depth knowledge of target customers and assigned accounts. Communicate key market trends, pricing updates, and policy changes to relevant accounts. Research the territory to identify potential business opportunities and establish new client relationships. Analyze industry and competitive trends to support sales strategy and positioning. Ensure timely and accurate updates in customer relationship management tools, maintaining high-quality data standards. Position Requirements: Proven experience in sales or customer account management, preferably within the logistics or supply chain industry. Strong relationship-building skills and a customer-centric mindset. Excellent communication and negotiation abilities. Analytical approach to understanding market trends and customer behavior. Proficiency in using CRM tools and reporting platforms. Self-driven, with a proactive approach to managing responsibilities and achieving targets. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

Opportunity Introduction: At Maersk , we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence. We believe in the power of diversity, collaboration, and continuous learning , and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade. Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk. What We Offer: Impact : Be part of a team that directly contributes to global operations. Opportunity : Unlock professional and personal growth through diverse career pathways. Innovation : Work with a team that embraces technology and continuous improvement. Global Exposure : Collaborate across geographies and cultures. Work-Life Balance : Flexible working arrangements to support your well-being. Job Description: We are looking for dynamic and customer-focused professionals to join our Customer Experience team in a voice and semi-voice process role. This position falls under the administrative stream , supporting global logistics operations through high-quality customer service. Key Responsibilities: Handle customer interactions through voice and digital channels. Manage customer onboarding, queries, and relationship follow-up. Process case management, channel communication, contract support, and dispute resolution. Execute tasks using standardized work processes while exercising sound judgment within defined guidelines. Escalate complex or non-routine issues to senior team members or supervisors. Collaborate with internal teams to ensure seamless service delivery. Requirements: 3 to 5 years of experience in a customer service or operations support role. Strong communication skills, both verbal and written. Prior experience in a voice or semi-voice process is preferred. Ability to follow defined processes while applying critical thinking for problem-solving. Flexible and adaptable to shifting priorities and customer demands. Willingness to work in a dynamic, collaborative, and fast-paced environment. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .