Senior Priority Relationship Manager-Phoenix

As a Relationship Manager at Standard Chartered Bank, your role involves building and deepening relationships with existing Priority Customers to achieve an increase in share of wallet and revenues. You will provide professional customer service to ensure high customer satisfaction and retention. Managing the portfolio will be crucial to de-risk against attrition and achieve stability of the book. It is important to have complete knowledge of the customer base in terms of profile, demographics, psychographics, and assets in the Bank and other places. You will serve as the one-point contact for High Net Worth customers of the Bank. Key Responsibilities: - Generate new business to achieve defined targets in terms of the number of customers, volumes, and revenue for the segment - Achieve the set targets in terms of product mix - Induct all new customers brought in by the Branches & Direct Sales team - Achieve best-in-class productivity to maximize the efficacy of the sales process - Achieve the budgeted cross-sell targets - Implement aggressive sales call plans to acquire large prospective customers through referrals - Ensure coverage of the customer base in accordance with approved contact plans - Coordinate customer events for the cluster along with the product team Qualifications Required: - Graduate/ Post Graduate with a consistent academic career - Extensive sales experience (2 to 5 years) - Sales-focused and highly target-oriented - Good Interpersonal Skills - Customer and Service Orientation - Banking knowledge - Management Information Skills - Competitive awareness & benchmarking - Excellent communication, interpersonal & relationship building skills About Standard Chartered: Standard Chartered is an international bank that has been making a positive difference for over 170 years. The bank values diversity, challenges the status quo, and is committed to driving commerce and prosperity. If you are looking for a purpose-driven career in banking, Standard Chartered welcomes talents who can contribute to their mission. What We Offer: - Core bank funding for retirement savings, medical and life insurance - Flexible working options based on home and office locations - Proactive wellbeing support including mental health resources - Continuous learning culture with opportunities for growth and development - Inclusive and values-driven organization that celebrates diversity and respects individual potential.,