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As a Relationship Manager at Standard Chartered Bank, your role involves building and deepening relationships with existing Priority Customers to achieve an increase in share of wallet and revenues. You will provide professional customer service to ensure high customer satisfaction and retention. Managing the portfolio will be crucial to de-risk against attrition and achieve stability of the book. It is important to have complete knowledge of the customer base in terms of profile, demographics, psychographics, and assets in the Bank and other places. You will serve as the one-point contact for High Net Worth customers of the Bank. Key Responsibilities: - Generate new business to achieve defined targets in terms of the number of customers, volumes, and revenue for the segment - Achieve the set targets in terms of product mix - Induct all new customers brought in by the Branches & Direct Sales team - Achieve best-in-class productivity to maximize the efficacy of the sales process - Achieve the budgeted cross-sell targets - Implement aggressive sales call plans to acquire large prospective customers through referrals - Ensure coverage of the customer base in accordance with approved contact plans - Coordinate customer events for the cluster along with the product team Qualifications Required: - Graduate/ Post Graduate with a consistent academic career - Extensive sales experience (2 to 5 years) - Sales-focused and highly target-oriented - Good Interpersonal Skills - Customer and Service Orientation - Banking knowledge - Management Information Skills - Competitive awareness & benchmarking - Excellent communication, interpersonal & relationship building skills About Standard Chartered: Standard Chartered is an international bank that has been making a positive difference for over 170 years. The bank values diversity, challenges the status quo, and is committed to driving commerce and prosperity. If you are looking for a purpose-driven career in banking, Standard Chartered welcomes talents who can contribute to their mission. What We Offer: - Core bank funding for retirement savings, medical and life insurance - Flexible working options based on home and office locations - Proactive wellbeing support including mental health resources - Continuous learning culture with opportunities for growth and development - Inclusive and values-driven organization that celebrates diversity and respects individual potential.,

The purpose of your role is to meet the business objectives initiated by the respective country Retail Client Business, drive customer focus need-based selling agenda to deepen customer relationships and maximize penetration, deliver budgeted regional sales target, and increase sales productivity. You will focus on segment and customer needs-based selling, deepen customer relationships through multi-product selling or bundles around anchor products, drive and monitor regional sales strategies, create sales opportunities, and evaluate their effectiveness. Additionally, you will build and manage relationships with business partners, intermediaries, and channels. You will be responsible for driving the right sales culture and attitude, managing operational quality by overseeing sales controllable errors, rejections, approval rates, TAT, etc., and continuously improving sales efforts through active engagement with Product, Credit & Operations teams to enhance customer experience. Key Responsibilities include: - Ensuring MIS accuracy and discipline for financial objectives - Effective capacity and cost management - Leading and managing a team of 4-7 Team Managers - Engaging every team member to build strong teamwork - Managing performance, scorecards, and vintage mix within budget - Identifying and grooming potential sales leaders - Ensuring CDD, MLP & TCF diligence, and adherence to operational risk controls - Upholding HR and training-related discipline - Achieving satisfactory audit ratings and compliance with all policies and guidelines You will be accountable for meeting attrition levels, ensuring 100% NBO Participation for FLIP, and receiving positive feedback from team members on internal surveys and open house sessions. You will also be expected to display exemplary conduct, live by the Group's Values and Code of Conduct, and contribute to achieving regulatory and business conduct outcomes. Skills and Experience required: - Good Interpersonal Skills - Customer and Service Orientation - Banking knowledge - Management Information Skills - Competitive awareness & benchmarking - Excellent communication, interpersonal & relationship building skills - Quick learner with the ability to pick up new concepts rapidly - Enthusiastic about meeting new customers and executing aggressive sales call plans Qualifications: - Graduate/Post Graduate with consistent academic career - 2 to 5 years of extensive sales experience - Highly target-oriented and sales-focused Competencies for the role include Action Orientation, Collaboration, Customer Focus, Talent Development, Decision Quality, Courage, Strategic Thinking, and more. About Standard Chartered: Standard Chartered is an international bank committed to making a positive difference for clients, communities, and employees. They value diversity, inclusion, and continuous improvement, offering a purpose-driven career with opportunities for growth and development. What We Offer: Standard Chartered provides core bank funding for retirement savings, medical and life insurance, flexible working options, proactive wellbeing support, continuous learning opportunities, and an inclusive work environment that celebrates diversity. Recruitment Assessments: Some roles at Standard Chartered involve assessments to evaluate suitability for the position. If you are invited to take an assessment, it indicates that your application has progressed to an important stage in the recruitment process.,