Job
Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. I nviting applications for the role o f Senior Principal Consultant, SAP Security/ GRC ! Responsibilities: SAP User Role Admin, Security Patches, Application of support packages. Hands-on experience on GRC ARA, ARM, and EAM modules. Experience in support and maintenance of SAP AMS / Implementation/ Support projects for clients across the globe. Apply security policies to the SAP systems as determined by the IT Security group Manage system performance, upgrades, corrections, and transport management (CTS/TMS), client and landscape strategies, batch scheduling. Provide technical upgrades functional and technical enhancements. Installation, upgrade and maintenance of SAP and SAP related software products. Maintain HANA database, perform patch and service stack upgrades. Perform SAP Software Installation, maintenance and administration of UNIX and Windows based servers running SAP FI/HR/SRM/Portal, Solution Manager, Hana, Gateway ). Daily monitoring, administrating, troubleshooting, and tuning of all SAP systems. Analyze performance bottlenecks and provide optimization techniques. Identify and ensure incidents and request are prioritized and assigned correctly as per Client guidelines Troubleshooting security access issues, interacting with key functional/business stakeholders for providing a resolution to SAP Security/GRC errors/exceptions Experience working on maintenance of GRC master data, running risk analysis, batch job monitoring, audit & compliance support activities (user management controls, access certification, etc.), BRF+ and MSMP workflows maintenance. Experience in Security/GRC activities for minor enhancements and support pack/version upgrades Must have good documentation skills and should be able to work in global environment, Ability to work on multiple modules same time. Experience in Application Maintenance Support. L0, L1 & L2 Responsible for management of Client Impact tickets. Accountable for Service Restoral / Permanent Resolution of production incidents. Responsible for successful Production start-up, Understanding of Roles & Authorizations Hands on Configuration experience Experience defining, implementing, and supporting business processes. Good understanding of incident management and change management. Must be able to communicate clearly and concisely. Strong attention to detail and outstanding analytical and problem-solving skills Able to work independently and with others self-directed take initiative to solve problems and overcome roadblocks. Results-oriented Ability to thrive in a fast paced, rapidly changing team-oriented environment Qualifications we seek in you! Minimum Qualifications Graduate or postgraduate in B Tech, IT or MCA. Preferred Qualifications/ Skills Good Communication skills S4 Hana certification mandatory. Excellent customer facing skills that include conducting co mpelling technical briefing & demonstrations including issues, status reports and resol ving impediments. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on , , , and . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
