Posted:6 days ago|
Platform:
On-site
Full Time
In this role you will be responsible for simplifying complex IT Systems solutions for customers in all industries, understanding how to structure a process capture and process improvement initiative and how to facilitate the client through a pragmatic decision-making process.
Lead implementation projects and be completely accountable for all aspects.
Develop and review the project plan, milestones, and delivery.
Lead solution discussion for Solution architect
Interact with project stakeholders and manage expectations
Preparation of Functional requirement document and closure with all stakeholders
Ensure application documentation is as per standard
Suggest improvements in system development
Guide technical leads and developers
Team handling and issue resolution
Identifying issues, risks and benefits from the existing (as-is) and proposed (to-be) solutions and outlining their impact on business.
Being involved in implementation, training and testing of the solutions
Supporting business transition and helping to establish change
Building relationships with customers at ground level and mid management level, to help manage the account, with support from the Program/Implementation Manager/Lead.
Experience in Operational excellence related projects.
Experience in complicated software projects.
Relevant experience in the F&A domain
Project Management knowledge including working on tools like MS projects etc.
Must have strong domain and operations experience in OTC domain
Excellent MS office skills
Working knowledge of ERPs like Oracle, SAP
Good verbal and written communication skills, appropriate for Executive level communication and reporting
Preferred qualifications
Customer Interaction Skills
Effective stakeholder management
Critical thinker, problem solving attitude
Fast and independent decision maker
Excellent documentation and writing skills
Good listener and communicator
Confident presenter
Team building skills / team player
Genpact
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