Senior Preferred Banking Advisor

As a Senior Preferred Banking Advisor at West Sahara, your primary responsibility will be to serve as the main point of contact for clients, overseeing the entire client life cycle. You will demonstrate the department's "sales, service, operations" philosophy by engaging with clients, addressing their requests, and offering expert advice on various products and services such as treasury management, loans, commercial, and personal accounts. Collaborating with internal departments and resources like the Preferred Banker support system will be essential to ensure high client satisfaction levels. Engage in a career experience journey to enhance your banking knowledge for more effective work solutions and career growth prospects. Your role will involve responding to client requests promptly and engaging in proactive client communication to ensure a seamless client life cycle and achieve high client satisfaction. Utilize client patterns and needs analysis to identify opportunities to promote Bank products effectively. Take charge of information flow and communication related to technical and operational processes, risk mitigation, efficiency, and customer service. Build positive working relationships with leadership across bank divisions and departments. Meet or exceed service level standards covering customer service, turn-around time, cross-selling goals, risk management, regulatory compliance, audit soundness, productivity, and efficiency. Support leadership business initiatives and contribute to the preferred banker career experience journey by meeting and exceeding department metrics, completing training sessions, and showcasing knowledge through customer and team interactions. You may also provide assistance in training, coaching, and mentoring other team members as a Preferred Banker II. To excel in this role, you should possess a high school diploma (bachelor's degree in a related field preferred) along with 4+ years of direct, relevant experience in Treasury Management Sales, Treasury Management Service, and/or Branch Banking Operations. Advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management, and other commercial banking products and services is crucial. Additionally, you should have advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards, and practices. Previous experience in business deposits or treasury management products sales and service is essential. Strong verbal and written communication skills are required for interactions with internal and external audiences such as sales or leadership. The salary range for new hires generally falls between $60,400.00 - $74,610.00 for Las Vegas, NV, with the specific amount determined by the job location. Additionally, the role may be eligible for annual bonuses/incentives and restricted stock. At Western Alliance Bank, we offer a competitive salary, ownership stake in the company, medical and dental insurance, time off, a 401k matching program, tuition assistance program, employee volunteer program, and wellness program. You will have the opportunity to enhance your business knowledge and gain hands-on experience in managing finances, contributing to your career growth. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation, with divisions including Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank. AmeriHome Mortgage is also a Western Alliance Bank company.,