Senior Policy Management Analyst

Axa Xl

2 - 6 years

3 - 6 Lacs

gurugram

Posted:1 day ago| Platform:

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Skills Required

underwriting policies underwriting policy servicing policy issuance document management insurance underwriting customer service operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

What youll be DOING

Interpreting handover documents such as slips, endorsements, declarations, reports and updating policy management systems with the information. Preparing pricing models if and when applicable. Where relevant, preparing insurance documents/reports to be shared with internal/external clients.
Communicating with underwriters and MO to help resolve queries. Advising less experienced colleagues.
Performing quality checks on tasks performed by colleagues.
Training and mentoring new team members to support their learning.
Developing self as a Subject Matter Expert and a role model on process and tools used and/or providing long-term support to other teams on top of daily duties.
Being involved in preparing and maintaining documentation of the existing and future processes, including detailed process maps.
Constantly difficult existing processes and looking for improvement opportunities.
Getting involved in transitions, planning & execution as applicable.
Adhering to Service Level Agreements and quality targets set by Global Operations in agreement with Middle Office / Underwriting.
Using workflow and time-tracking tools to ensure proper work organization and reporting.
Supporting in different time zone to provide coverage to business as applicable.

You will report to Deputy Manager.

Required Skills and Abilities:

Graduate in any discipline, preferably in Insurance, Commerce or Finance & Accounting.
Relevant years of experience in AXA XL.
Good knowledge of Insurance/Underwriting.
Good knowledge of policy management tools.
Excellent Communication skills.

Desired Skills and Abilities:

Ability to comprehend instructions and execute.
Ability to perform the process with minimal supervision.
Excellent written and oral communication skills.

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