Senior Personal Computer Technician

As a Senior Personal Computer Technician at Computer Community, a trusted PC building and systems integration company in Chennai, your role will involve assisting customers in selecting and purchasing computer parts and custom PCs based on their requirements. With a focus on quality service and customer satisfaction, you will leverage your sales experience in computer hardware or tech to provide expert advice and support to customers before and after sales. Your contribution to ensuring a smooth buying experience and dedication to customer service will drive your growth within the company, without the pressure of sales targets. **Key Responsibilities:** - Engage with customers to understand their computer product needs. - Assist customers in selecting the appropriate PC parts and upgrades. - Provide easy-to-understand advice and explanations on computer options. - Offer post-sales support and resolve any customer issues. - Stay updated on new computer parts and technology. - Collaborate with the technical team to enhance customer experience. **Qualifications Required:** - Comprehensive knowledge of computer parts, assembly, and troubleshooting. - Minimum 1 year of sales experience in computers or tech. - Strong communication skills for effectively engaging with customers. - Ability to assist individuals unfamiliar with computers. - Passion for PC building, gaming hardware, and staying informed about technology trends. - Knowledge of CCTV or Servers/NAS will be considered a plus. This role at Computer Community in Chennai requires a proactive individual with a keen interest in computers and a commitment to delivering exceptional service to customers.,