Senior Manager/Chief Manager - Customer Experience Management

Tata AIG General Insurance Company

6 - 11 years

0 Lacs

goregaon

Posted:1 week ago| Platform:

Apply

Skills Required

communication specialist campaigns content program corporate communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role:

Job location

Overview:

A content/communications specialist with a strong background in managing content programs within large matrixed organizations or strategy consulting environments. The ideal candidate will bring a customer-first mindset and a strategic approach to communications.

Key Responsibilities:

Drive end-to-end customer communication campaigns across product and service touchpoints
Lead communication governance, ensuring consistency, compliance, and quality across channels
Contribute to and support content strategy aligned with business and customer objectives
Partner with cross-functional teams to identify and execute new communication opportunities
Apply principles of UX and information architecture to improve content effectiveness

Requirements:

6 -10 years of experience in content strategy, campaign execution, and stakeholder management
Proven project management skills and the ability to work in complex, fast-paced environments
Strong communication and collaboration capabilities
Exposure to the BFSI sector is preferred, but not mandatory
Self-starter with a customer-obsessed, insights-driven approach

More Jobs at Tata AIG General Insurance Company

Channel Sales Manager - Agency, Chandigarh/Kanpur/Lucknow

Lucknow, Kanpur, Chandigarh

Experience: Not specified

INR 3 - 4 Lacs

Senior Manager -Auto Claims

Aurangabad

4 - 7 yrs

INR 7 - 10 Lacs

Manager/Senior Manager - Claims Commercial Business

Goregaon

3 - 8 yrs

INR 0 - 0 Lacs

Channel Sales Manager

Ahmedabad

1 - 5 yrs

INR 0 - 3 Lacs

Deputy Manager - Commercial Operations

Hyderabad

3 - 4 yrs

INR 5 - 6 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.