Senior Manager - Training & Capability Development

About HDFC ERGO General Insurance

HDFC ERGO General Insurance Company Limited was promoted by erstwhile Housing Development Finance Corporation Ltd. (HDFC), Indias premier Housing Finance Institution and ERGO International AG, the primary insurance entity of Munich Re Group. Consequent to the implementation of the Scheme of Amalgamation of HDFC with and into HDFC Bank Limited, one of India’s leading private sector banks (Bank), the Company has become a subsidiary of the Bank. The Company offers a complete range of general insurance products ranging from motor, health, travel, home and personal accident in the retail space and products like property, marine and liability insurance in the corporate space. With a network of branches spread across a wide distribution network and a 24x7 support team, the Company has been offering seamless customer service and innovative products to its customers

Key Roles & Responsibilities

• Deliver training to employees and intermediaries across the region

• Manage stakeholders in the region to understand and generate training needs

• Maintenance of Learning SOPs

• Piloting new learning Interventions or program deliveries based on evolving needs

• Capability development of the process/SBU trainer’s/Channel partners

• Maintain MIS & reports as per defined SOP

• Develop self-expertise in at least one domain of products

• Contribute to the People Function agenda through HO organized drives and initiatives

Key Requirements – Education & Certificates

Minimum Graduate/PG will be an advantage

Ability to work on Excel & PPT

Certification on Facilitation Skill will be an added advantage

Key Requirements - Experience & Skills

• Seasoned learning professional with the interest and capacity to Train • Ability to build strong relationships with stakeholders and business network with partners

• Demonstrates problem solving and analytical skills

• Fair understanding of the GI Industry preferred

• Is a confident and articulate communicator