Description
Company Profile:
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging workguided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversityare why our people love working at A&M.
Team Profile:
The Business Transformation Services (BTS) practice at Alvarez & Marsal partners with global organizations to unlock value through growth and performance improvement initiatives. The practice brings together seasoned professionals from operations, technology, and finance backgrounds to solve real-world challenges.The
Digital Technology & Transformation Services
team within BTS focuses on:
- M&A Tech Services: Pre-deal diligence, synergy assessments, Day 1-100 planning & execution
- Performance Improvement: Delivering large-scale digital and business transformation programs to drive EBITDA growth and operational efficiency
This cross-functional team includes experts in digital strategy, CRM and customer experience, data & analytics, automation, cloud, enterprise tech, and IT delivery.
How will you contribute:
General
- Display high attention to detail and a bias for problem-solving and action
- Embrace a continuous learning mindset and collaborative work ethic
- Prioritize outcomes and customer satisfaction
Sales Transformation & CRM
- Drive digital transformation across sales and customer operations
- Redesign sales processes, improve lead management, and enhance CRM workflows
- Partner with Sales, Marketing, and Tech to enable efficient digital selling
Project Management Office (PMO)
- Lead PMO workstreams for large-scale transformation initiatives
- Manage project timelines, dependencies, and stakeholder communication
- Apply Agile/Scrum frameworks to enhance program delivery effectiveness
Technology & Data Analytics
- Identify and implement new-age tools for sales enablement and data-driven decision-making
- Collaborate with data and IT teams to build dashboards, KPIs, and performance metrics
- Evaluate and recommend CRM, analytics, and sales tech platforms
Client Engagement
- Work closely with senior clients to understand business priorities and co-create digital roadmaps
- Deliver impactful recommendations with clarity and precision
- Manage expectations and adapt deliverables in dynamic client environments
Communication and Leadership
- Structure and deliver high-quality presentations and reports
- Build compelling narratives to communicate strategy and results
- Lead and mentor junior team members and contribute to practice-building initiatives
Basic Qualifications:
- MBA/PGDM with a Bachelor's degree in Engineering, Technology, or related field from a reputed institution
- 48 years of experience in digital strategy, CRM transformation, or project management in consulting or technology-driven environments
Experience:
- Experience driving sales or operations transformation initiatives with a digital lens
- Strong grounding in CRM platforms (e.g., Salesforce, MS Dynamics)
- Experience running or supporting PMO offices or Agile-based programs
- Working knowledge of analytics tools like Power BI, Tableau, or equivalent
- Strong stakeholder management, communication, and analytical skills
- Flexibility to travel as per project needs
Your journey at A&M:
- We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
- We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.
Inclusive Diversity
A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging workguided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversityare the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.
