Senior Manager Health Claims

As a Senior Manager Health Claims at Tata AIG General Insurance Company Limited, you will play a crucial role in building and maintaining strong relationships with key customers. Your responsibilities will include: - Serving as a point of contact for client inquiries and escalations. - Applying medical knowledge to resolve queries and provide guidance. - Handling grievance redressal, managing escalations, and identifying fraudulent claims. - Responding to customer inquiries via phone calls and emails, resolving complaints, and addressing concerns. - Assisting clients in understanding and navigating the claims process. - Collecting and verifying claim documents, and coordinating with internal teams and external partners (e.g., TPAs) for claim processing. - Tracking claim status and ensuring timely resolution. - Maintaining accurate and up-to-date records of client interactions and claim information. - Utilizing CRM systems to manage client relationships and track claims efficiently. If you are passionate about making a meaningful impact in the insurance industry, combining cutting-edge technology with customer-centric solutions, Tata AIG is the right place for you. Join us and be part of an organization that is shaping the future of insurance. If you are excited about the opportunity to contribute to innovation and excellence, please submit your resume. Tata AIG is an equal opportunity employer, welcoming candidates from all backgrounds to apply for this role.,