Senior Manager - Engineering

Job Description

Lead platform focused, scrum teams. Design and develop solutions to complex use-cases and issues. Serve as a technical expert on the design and architecture Develop talent and grow your team into a high performing healthy development organization You will leverage your leadership to support your team in design, implementation and release of the new experiences you create. Serve as an escalation point for internal customer support and product teams As an engineering manager you will be expected to create a healthy and inclusive team culture consistent with Providence Values by modeling, caring and coaching Lead strategic planning to achieve business goals by identifying and prioritizing development initiatives that aligns with Freshworks goals Develop successful long-term code/service architectures that scales Define, measure and monitor the engineering solutions, continuously innovate to provide seamless and modern experience Setup solid engineering process and driving engineering excellence ie code line management, code reviews standards, continuous integration/ continuous deployment workflows and tools. Review and drive engineering process improvements, make decisions about engineering tools and processes Being a technical leader, making decisions without higher level validation and supporting the team Qualifications Experience in leading technical teams in software engineering with platform mindset Strong experience in leading engineering teams shipping and deploying product to customers Passionate with the architectural design of large-scale, Design Patterns & SOLID principles, highly reliable, and highly available, especially around Microservices/API integrations, integrations with 3rd party systems. Expertise in one or more programming languages like Java, RDBMS (like MySQL/Oracle). Hands on experience in API Gateway, Kafka Cloud/SaaS experience, Infra knowledge of popular internet serving applications in AWS (preferred) or any other cloud and saas providers. Excellent problem-solving skills with a solid understanding data structures and algorithms Excellent interpersonal skills and can work with teams workings across various remote places