Senior Lead System Engineer

• Act as the VMware and Storage Architect for the global private cloud solution.
• Design, propose and lead projects to improve the solution design.
• Design, propose and lead projects to automate and optimize operations and support of the environment.
• Implement and maintain automation solutions (automated scripts, etc) to minimize manual tasks needed during operational events.
• Act as technical manager and mentor to a team of storage engineers who:
• Implement, manage and support Tintri T7000 and T6000 NFS-based storage solutions.
• Implement, manage and support Tintri VMstore integration with S3-based cloud storage.
• Implement, manage and support Nimble iSCSI-based storage.
• Maintain a secure and supportable storage environment at current release and patch levels, apply regular and routine updates and patches to all storage systems.
• Implement and maintain storage infrastructure adhering to HIPAA and PCI-DSS requirements, provide evidence to security compliance teams for ongoing audits.
• Directly communicate with client, hardware/software vendors and service providers.
• Apply mastery level expertise with knowledge of industry trends and ability to apply concepts in support of business requirements.
• Find solutions to isolate, resolve, and prevent the most complex VMware vSphere and storage problems across multiple teams/technologies.
• Lead troubleshooting efforts to solve problems in the environment.
• Independently review and verify changes/solutions of high complexity and ensure governance and change management practices are followed.
• Lead VMware and Storage related improvement projects to meet business needs and customer requirements.
• Act as Teir-3/4 support for troubleshooting and resolution of any VMware vSphere or Storage problems.
• Maintains organizational SLO, SLA, and business continuity programs.
• Provide on call support.

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