Senior Finance Analyst

About Us

Exotel is the leading customer engagement platform and virtual telecom operator in emerging markets. Since 2011, Exotel has enabled over 50 million daily interactions through its cloud-based suite of communication tools spanning voice, video, and messaging channels. Trusted by 6,000+ companies across 60+ countries, Exotel empowers unified customer engagement in markets such as India, Southeast Asia, the Middle East, and Africa.

Some of the fastest-growing companies, including Ola, Swiggy, Flipkart, Byjus, Urban Company, HDFC Bank, and Zomato, rely on Exotel for their customer communication needs. With a robust ecosystem combining Exotels communication APIs, Ameyo's omnichannel contact center, and Cogno AI's conversational platform, Exotel is now a $100 million Series D-funded company with an ARR of $60 million.

Role Summary:

Key Responsibilities:

Billing Operations

• Oversee accurate and timely invoicing.
• Ensure billing accuracy with customer contracts, approved commercials, and tax requirements.
• Bill plan approvals are validated with the underlying documents.

Revenue Assurance & Recognition

• Ensure accurate revenue recognition in compliance with Ind AS for SaaS and CPaaS businesses.
• Validate revenue reports from platforms against contracts, PO, and SDF approvals.
• Manage month-end/quarter-end revenue close activities - accruals, deferrals, reconciliations, commentary.
• Support internal and external audits (Statutory, Tax, Internal, IFC).

Compliance & Controls

• Ensure billing and revenue compliance with GST / DOT / TRAI.
• Maintain IFC documentation for revenue processes.
• CN issuance process are strictly adhered
• Support automation and process improvement initiatives.

Reporting & Analytics

• Prepare monthly revenue MIS, dashboards, and variance analysis.
• Provide insights on customer/product/geography revenue trends.
• Assist in revenue forecasting and budgeting.

Desired Skills & Competencies:

• Strong hold on revenue accounting and invoicing.
• Knowledge of Ind AS (added advantage).
• Understanding of CPaaS/SaaS billing models
• Knowledge of GST compliance for telecom/SaaS revenue
• Advanced Excel / Google Sheets, familiarity with ERP (Microsoft BC, SAP, Oracle)
• Analytical and detail-oriented mindset
• Strong communication and stakeholder management