Senior Executive Financial Inclusion

1 - 3 years

2 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Responsible for coordinating with BC & BOBs backend team (TCS team) for all technical & Process support to the BCs for Devices related issues as well as any other exceptions that may be faced by the BCs.

  • Conducting Training to BCAs Kiosk on Kiosk portal.

  • Calling to BCAs on daily basis for various activities.

  • Publish reports as required.

  • Ensuring timely follow ups and resolution of complaints.

  • Escalation and resolution of all issues.

Preferred candidate profile

  • Mandatory Knowledge of Kannad, Telgu & Tamil.
  • Min 0-2 yrs.

Technical understanding of Computer and its peripheral.

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Baroda Global Shared Service logo
Baroda Global Shared Service

Financial Services/Shared Services

Mumbai

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