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Bajaj Finance
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Senior Executive - Debt Management Services - Rural

Senior Executive - Debt Management Services - Rural

Bajaj Finance

1 - 2 years

4 - 8 Lacs

mandya channapatna

Posted:12 hours ago| Platform:

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Skills Required

management risk assessment legal risk payments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients. Duties and Responsibilities

Achieve collections target by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Case to case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinating with internal and external clients.

Debt collection recovery.

Risk mitigation legal proceedings.

Record keeping reporting.

Compliance regulations.

Required Qualifications and Experience

Experience in achieving collections targets by visiting customers/agencies.

Proven ability to monitor performance against set parameters and provide regular updates.

Knowledge of legal guidelines and compliance in repossession processes.

Strong record-keeping skills for customer interactions and transactions.

Ability to handle escalations promptly and effectively.

Experience in managing Daily Risk Reports (DRR).

Ability to develop and implement strategies to improve collection rates.

Demonstrated team management skills, leading collection officers to achieve targets.

Problem-solving skills to rectify issues in the collection process.

Competence in managing and analyzing collection reports.

Experience in case tracking and resolution within agreed timelines.

Portfolio management experience.

Knowledge of debt collection strategies and regulatory compliance.

Strong reporting and analytical skills.

Risk management experience.

Leadership and team management capabilities.

Vendor management experience.

Excellent coordination skills with internal and external clients.

Experience in debt collection and recovery processes.

Understanding of risk mitigation and legal proceedings.

Strong record-keeping and reporting skills.

Knowledge of compliance and regulatory requirements.

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