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Bajaj Finance
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Senior Executive - Debt Management Services - Rural

Senior Executive - Debt Management Services - Rural

Bajaj Finance

1 - 2 years

4 - 8 Lacs

pudukkottai

Posted:-1 days ago| Platform:

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Skills Required

management risk assessment legal risk payments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients. Duties and Responsibilities

Achieve collections target by visiting customers/agency.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Case to case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinating with internal and external clients.

Debt collection recovery.

Risk mitigation legal proceedings.

Record keeping reporting.

Compliance regulations.

Required Qualifications and Experience

Experience in achieving collections target by visiting customers/agency.

Ability to monitor performance against set parameters and provide regular updates.

Knowledge of legal guidelines for repossessing products.

Experience in maintaining accurate records of customer interactions and transactions.

Skill in handling escalations promptly and effectively to resolve issues.

Experience with Daily DRR (Daily Risk Report) management.

Ability to develop and implement strategies to improve collection rates.

Experience managing a team of collection officers to achieve overall targets.

Problem-solving skills in the collection process.

Ability to manage average collection reports to monitor and improve collection performance.

Case to case tracking experience.

Experience in resolution as per AOP within agreed timelines.

Portfolio management skills.

Understanding of debt collection strategies.

Proven track record of target achievement.

Knowledge of regulatory compliance.

Experience in reporting and analysis.

Risk management skills.

Team leadership abilities.

Vendor management experience.

Ability to coordinate with internal and external clients.

Experience in debt collection recovery.

Experience in risk mitigation legal proceedings.

Skill in record keeping reporting.

Understanding of compliance regulations.

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