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Bajaj Finance
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Senior Executive - Debt Management Services - Rural

Senior Executive - Debt Management Services - Rural

Bajaj Finance

1 - 2 years

4 - 8 Lacs

hospet india

Posted:4 days ago| Platform:

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Skills Required

finance management legal risk payments management risk analysis

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients. Duties and Responsibilities

Achieve collections target by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Case to case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinating with internal and external clients.

Debt collection & recovery.

Risk mitigation & legal proceedings.

Record keeping & reporting.

Compliance & regulations.

Required Qualifications and Experience

Experience in achieving collection targets by visiting customers/agencies.

Ability to monitor performance against set parameters and provide regular updates.

Knowledge of legal guidelines for repossessing products.

Strong record-keeping skills for customer interactions and transactions.

Experience handling escalations and resolving issues effectively.

Proficiency in Daily Risk Report (DRR) management.

Ability to develop and implement strategies to improve collection rates.

Experience managing a team of collection officers.

Problem-solving skills in the collection process.

Analytical skills for managing and improving average collection reports.

Experience with case tracking and resolution as per AOP within timelines.

Portfolio management expertise.

Knowledge of debt collection strategies and regulatory compliance.

Strong reporting and analytical abilities.

Risk management skills.

Leadership and team management experience.

Vendor management skills.

Experience coordinating with internal and external clients.

Expertise in debt collection & recovery, risk mitigation, and legal proceedings.

Thorough understanding of record keeping, reporting, compliance, and regulations.

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