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Senior Executive - Debt Management Services - Consumer

Senior Executive - Debt Management Services - Consumer

Bajaj Finance

1 - 2 years

8 - 12 Lacs

kanpur india

Posted:1 week ago| Platform:

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Skills Required

debt management legal legal operations risk payments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive - Debt Management Services - Consumer
Job Purpose
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities

Achieve collections targets by visiting customers or agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Daily management of DRR (Daily Risk Report).

Develop and implement strategies to improve collection rates.

Track cases individually and ensure resolution as per AOP within agreed timelines.

Portfolio management.

Develop and execute debt collection strategies.

Achieve set targets.

Ensure regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinate with internal and external clients.

Required Qualifications and Experience

Proven experience in debt management or collections.

Knowledge of legal guidelines related to debt recovery and repossession.

Strong portfolio management and reporting skills.

Ability to develop and implement collection strategies.

Experience in risk management and regulatory compliance.

Leadership experience, including team and vendor management.

Excellent communication and negotiation skills.

Ability to coordinate with various stakeholders.

Proficiency in tracking and resolving cases within timelines.

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