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Bajaj Finance
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Senior Executive - Debt Management Services - Consumer

Senior Executive - Debt Management Services - Consumer

Bajaj Finance

1 - 2 years

8 - 12 Lacs

jamshedpur india

Posted:4 days ago| Platform:

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Skills Required

finance management legal risk payments management risk analysis

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive - Debt Management Services - Consumer
Job Purpose
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities

Achieve collections target by visiting customers or agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Case-by-case tracking.

Ensure resolution as per AOP within agreed timelines.

Portfolio Management.

Debt Collection Strategy.

Target Achievement.

Regulatory Compliance.

Reporting and Analysis.

Risk Management.

Team Leadership.

Vendor Management.

Coordinate with internal and external clients.

Required Qualifications and Experience

Proven experience in debt collection or related financial services.

Strong understanding of legal guidelines related to debt recovery and repossession.

Excellent organizational and record-keeping skills.

Ability to develop and implement collection strategies.

Experience in reporting, analysis, and risk management.

Demonstrated leadership skills and ability to manage teams and vendors.

Strong communication and interpersonal skills for coordinating with clients and agencies.

Ability to handle escalations and resolve issues promptly.

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