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SGS India
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Senior Executive Customer Service

Senior Executive Customer Service

SGS India

3 - 7 years

3 - 6 Lacs

chennai

Posted:None| Platform:

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Skills Required

textile testing customer service textile sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive-Customer Service

Location: Chennai

Exp: 3-7 Years

SGS India

Qualifications:

Degree in Textiles / MBA in Marketing or Diploma in Textiles / Handloom Technology

Desirable

Specialization

Follow up with target clients & bring the new business.
Prepare a market segmentation after studying the market scenario and potential keeping in mind the Existing clients with whom business being shared by other competitors, lost clients, new clients
Regular visits to the Client and develop partnership building between two organization by giving value addition say Technical advice, helping data collection, providing new updates on technology.
Preparing sales monitoring reports and contact details along with the defined time frame
To keep track with FARMER (KAM) on general performance of new hunt (client) he has brought in the lab. Watch the competitor Activity.

Technical:

Technical knowledge about the Textile products testing.
Superficial knowledge on textile manufacture fiber to garment.
Exposure to international testing methods.
Skills on handling customers.
Working along with team.
Responsible and Honest.

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