Senior Engineer /Team Lead Service Delivery

Job Description: As a Team Lead for AV Field Operations, you will play a vital role in leading and overseeing AV field projects. Your primary responsibility will be to ensure the smooth execution of installations, maintenance, and troubleshooting of AV systems. You will work closely with clients and teams to deliver high-quality AV solutions that meet their requirements. Key Responsibilities: - Supervise and provide guidance to AV field technicians, overseeing their daily assignments and ensuring their tasks are completed efficiently. - Ensure all AV systems are set up, configured, and tested in a timely manner to meet project deadlines. - Collaborate with clients to understand their on-site requirements and gather feedback to improve service delivery. - Manage inventory of AV equipment and ensure compliance with safety standards to create a safe working environment. - Offer hands-on support to address complex technical issues and troubleshoot problems as they arise. Requirements: The ideal candidate should have proven experience in AV operations, demonstrating strong team management skills and technical expertise with AV equipment and software. Excellent communication and problem-solving abilities are essential for this role. Required Certifications: - CTS (Certified Technology Specialist) - AVIXA Certification (Preferred) - Crestron/Extron/AMX Programming Certifications (Optional but beneficial) Experience: A minimum of 5 years of experience in AV installation or fieldwork is required for this position, with leadership experience being preferred.,