Job
Description
You will be responsible for managing the delivery outcomes of the Agile team, including managing agile ceremonies, allocations, and outcomes, as well as the responsible agile roles. Additionally, you will be responsible for the outcomes of team members and their ongoing personal development and performance management. Your role will involve defining, designing, and implementing the solution and integration architecture of any Salesforce-powered platform in the FCNA technology ecosystem. You will coordinate with multiple FCNA IT Architecture teams to provide the technical Salesforce expertise required to deliver solutions needed by FCNA business teams. Investigating and proposing solutions to development and design problems using Salesforce technology and resources, with a focus on reusability, will also be part of your responsibilities. Optimizing the use of Salesforce technologies and technical integration patterns across FCNA, building and maintaining digital expertise through researching latest industry trends and standards, and driving innovation through PoCs and experiments are key aspects of your role. You will also act as a technical leader for Salesforce Lead developers in FCNA IT teams. Your responsibilities will include having Marketing Cloud Application Knowledge, a good handle of Apex (classes and triggers) to extend Salesforce to support business requirements, custom User Interface development, working knowledge of Salesforce APIs to integrate with other corporate systems following existing standards, guiding teams to integrate additional business applications to Salesforce, and handling projects involving automating performance monitoring and notifications using best practices and tools. Collaborating with stakeholders to understand functional and non-functional requirements, coordinating projects with Salesforce Administrators, adhering to Salesforce best practices, maintaining code documentation, writing/maintaining test classes for all custom development, advising teams on cloud design, development, and architecture, and following enterprise architecture processes in collaboration with FCNA IT team to create service blueprints will also be part of your role. You will coach and mentor Salesforce engineers and Salesforce Admins in the Ford development community, drive Agile practices, understand high-level sales and service center strategies and requirements, translate them into system and process requirements, manage the system implementation, identify dependencies on other systems in the overall engineering landscape, provide thought & solution leadership from a Salesforce best practices perspective, and collaborate with business, internal IT teams, Data Migration, QA, and Release management group members. Moreover, you will be responsible for directing and managing multiple teams and projects to accomplish business goals, maintaining a continuous improvement mindset, developing and refining processes to meet team goals, working in a matrixed IT organization and with on and offshore development teams, leading complex Agile Scrum to drive Salesforce projects or programs, interacting with Senior IT and business leadership, and taking engineering solutions through the full lifecycle from concept, through release, and into ongoing operations. Qualifications: - Bachelor's degree (or equivalent applied experience/professional qualification) - Overall 15+ years of experience - 14+ years of Salesforce development knowledge - 2+ years of Salesforce-powered solution design experience - Salesforce Dev (Platform Developer) & Architecture (Application, Technical) certifications - Extensive knowledge of Salesforce development lifecycle tools & techniques - Proven experience in the design of secure, high-performance technical solutions that maximize the potential of the Salesforce platform - Strong proficiency in Salesforce dev ecosystem (Apex, LWC, Visualforce, Java) - Extensive proficiency in Salesforce development (using Microsoft Visual Studio and Salesforce Lightning Design System) - Ability to design and integrate API services in Salesforce Service Cloud solution - Experience with Salesforce.com APEX data loader, Salesforce.com web services APIs/Platform Event/Changedata capture/REST/Pub/Sub - Experience using Anypoint/Mulesoft platform as Salesforce Integration ESB - Experience with Salesforce application lifecycle (CI/CD pipelines, including testing) - Strong ability to understand and collaborate working with application designs, technology stacks, multiple codebases, and related business objectives - Excellent problem-solving, analytical, and communication skills - Ability to write, interpret, and critique technical specifications - Proactive attitude to integrate Salesforce innovations into existing solutions - Demonstrated ability to drive the development of highly technical technology services and capabilities,
