Senior Data Scientist

As a member of the Yokogawa team, you will play a crucial role in shaping a better future for our planet by supporting initiatives such as the energy transition, (bio)technology, artificial intelligence, and industrial cybersecurity. With over 18,000 employees working across 60 countries, our corporate mission is to "co-innovate tomorrow." We are seeking dynamic individuals who are passionate about technology and environmental sustainability. Your responsibilities will include processing customer orders according to predefined protocols, developing relationships with potential customers, managing customer data in the CRM system, providing product/service information, resolving customer issues, and clarifying customer needs through interviews. Additionally, you will ensure operational compliance, build and maintain your personal capabilities through training and coaching, and support customer renewals to encourage continued use of our products and services. In terms of behavioral competencies, we value a customer-focused approach where you go above and beyond to understand customer requirements and exceed their expectations. You should also prioritize instilling trust through honesty, integrity, and authenticity, as well as demonstrate tech-savviness by adopting innovations in digital and technology applications. The skills required for this role include a customer-focused approach, leveraging digital communications with customers, mastering service conversations, navigating customer challenges, strengthening customer connections, and building customer loyalty. You should also be adept at in-depth questioning, initiating compelling sales conversations, recognizing sales opportunities during service interactions, building rapport, understanding buying influences, managing buyer indifference, and comprehending client motivations. To qualify for this position, you should have completed Upper Secondary School education and have basic experience with office/operational systems for 4 to 6 months. No managerial experience is required for this role. If you are interested in joining our team, please reach out to your connection at Yokogawa to learn more about our Employee Referral process. Your contribution to our organization will be instrumental in driving innovation and sustainability on a global scale.,