14 Indepth Questioning Jobs

As a Customer Order Processor at Yokogawa, your role involves recording and processing customer orders following predefined protocols. You will be responsible for handling customer orders that come through various channels such as email, telephone, or personal contact. Additionally, you will be expected to develop and maintain strong relationships with customers by making calls to potential clients, providing basic product/service information, and responding to customer inquiries. Key Responsibilities: - Record and process customer orders based on the method of order submission (email, telephone, personal contact) - Establish contact and build rapport with potential customers through calls o...

As a Customer Service Representative at Yokogawa, you will play a crucial role in ensuring customer satisfaction and maintaining strong relationships with clients. Your responsibilities will include: - Customer Order Processing: Record and process customer orders following predefined protocols based on the order source (e.g., email, telephone, personal contact). - Customer Relationship Development / Prospecting: Make calls to potential customers to establish contact and build rapport. - Customer Relationship Management (CRM) Data: Ensure accuracy of basic customer details in the system and make notes of follow-up actions and sales call activities. - Product/Service Information: Provide basic...

As a Customer Service Representative at Yokogawa, your role will involve the following key responsibilities: - Customer Order Processing: - Record and process customer orders following predefined protocols based on the method of order placement (e.g., email, telephone, personal contact). - Customer Relationship Development / Prospecting: - Establish contact and build rapport with potential customers through calls (telephone or in person). - Customer Relationship Management (CRM) Data: - Ensure accuracy of basic customer details in the system and make notes of follow-up actions and sales call interactions. - Product/Service Information: - Provide basic product/service information and address ...

As a member of the Yokogawa team, your role will involve a variety of responsibilities and tasks to support customer order processing, customer relationship development, CRM data management, product/service information, customer issue resolution, customer needs clarification, operational compliance, personal capability building, renewals, and more. Key Responsibilities: - Record and process customer orders based on predefined protocols - Establish contact and build rapport with potential customers through calls or in-person interactions - Ensure accuracy of basic customer details in the CRM system and make notes of follow-up actions - Provide basic product/service information and respond to ...

Role Overview: Yokogawa is a leading provider of industrial automation, test and measurement, information systems, and industrial services in various industries. With a commitment to shaping a better future through supporting energy transition, (bio)technology, artificial intelligence, and industrial cybersecurity, Yokogawa aims to contribute to the United Nations sustainable development goals. As part of the team, you will have the opportunity to co-innovate tomorrow with over 18,000 colleagues worldwide who share a passion for technology and environmental stewardship. Key Responsibilities: - Record and process customer orders following predefined protocols based on the method of order subm...

As a Customer Order Processing Representative at Yokogawa, your role will involve recording and processing customer orders according to predefined protocols. This includes handling orders received through various channels such as email, telephone, or personal contact. You will be responsible for building rapport with potential customers through calls or in-person interactions to develop strong customer relationships. Key Responsibilities: - Record and process customer orders following predefined protocols. - Make calls to potential customers to establish contact and build rapport. - Maintain accurate customer details in the CRM system and document follow-up actions. - Provide basic product/s...

As a Customer Order Processing Associate at Yokogawa, you will be responsible for the following key responsibilities: - Record and process customer orders following predefined protocols based on the method of order placement (e.g., email, telephone, personal contact). - Develop relationships with potential customers through calls (by telephone or in person) to establish contact and build rapport. - Ensure accuracy of basic customer details in the CRM system and make notes of promised follow-up actions and sales call activities. - Provide basic product/service information and respond to customer inquiries. - Address basic customer issues such as returns and escalate unresolved issues. - Inter...

As a Customer Order Processing Specialist at Yokogawa, your role will involve recording and processing customer orders following predefined protocols based on the channel through which the order was received (e.g., email, telephone, personal contact). Additionally, you will be responsible for developing customer relationships through prospecting activities such as making calls to potential customers to establish contact and build rapport. Key Responsibilities: - Record and process customer orders based on the order channel - Make calls to potential customers to build rapport - Ensure accuracy of basic customer details in the system and make notes of follow-up actions - Provide basic product/...

As a Customer Service Representative at Yokogawa, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships with clients. Your responsibilities will include: - **Customer Order Processing:** - Record and process customer orders following predefined protocols based on the method of order placement. - **Customer Relationship Development / Prospecting:** - Establish contact and build rapport with potential customers through calls or in-person interactions. - **Customer Relationship Management (CRM) Data:** - Maintain accurate customer details in the system and document follow-up actions and sales call notes. - **Product/Service Information:** - Provid...

As a member of the Yokogawa team, you will play a crucial role in shaping a better future for our planet by supporting initiatives such as the energy transition, (bio)technology, artificial intelligence, and industrial cybersecurity. With over 18,000 employees working across 60 countries, our corporate mission is to "co-innovate tomorrow." We are seeking dynamic individuals who are passionate about technology and environmental sustainability. Your responsibilities will include processing customer orders according to predefined protocols, developing relationships with potential customers, managing customer data in the CRM system, providing product/service information, resolving customer issue...

As a Customer Support Representative at Yokogawa, you will play a crucial role in customer order processing, relationship development, and issue resolution. Your responsibilities will include recording and processing customer orders through various communication channels, such as email, telephone, or personal contact. You will be expected to reach out to potential customers to establish contact, provide basic product/service information, and clarify customer needs using a standard sales script. In addition, you will be responsible for ensuring accuracy in customer details stored in the system, handling basic customer issues like returns, and following operational compliance procedures to mai...

As a Customer Service Representative at Yokogawa, your primary responsibility will be to process customer orders in accordance with predefined protocols. You will be required to record and process orders received through various channels such as email, telephone, or personal contact. Additionally, you will be expected to develop relationships with potential customers by making calls to establish contact and build rapport. Ensuring accuracy in maintaining basic customer details in the CRM system and taking notes of follow-up actions promised during sales calls will be essential parts of your role. You will also be responsible for providing basic product/service information, addressing custome...

As a part of Yokogawa, a renowned leader in industrial automation, test and measurement, information systems, and industrial services, you will be contributing to shaping a better future for our planet. With a commitment to supporting energy transition, (bio)technology, artificial intelligence, and industrial cybersecurity, we aim to align with the United Nations sustainable development goals through our ability to measure and connect effectively. Our global team of 18,000 employees spread across 60 countries shares a common mission of "co-innovating tomorrow." We are seeking dynamic individuals who are passionate about technology and environmental sustainability. In this diverse and inclusi...

As a Customer Sales Representative at Yokogawa, you will play a crucial role in customer order processing by recording and processing orders according to predefined protocols. You will be responsible for developing customer relationships through calls and in-person interactions, ensuring accurate customer details in the CRM system, and responding to basic customer inquiries about products and services. Your duties will also include resolving customer issues such as returns, clarifying customer needs through standardized sales scripts, and ensuring operational compliance by following mandatory procedures. Additionally, you will have the opportunity to build your personal capabilities through ...