Senior Customer Care Executive

Job Description

Outbound calls to insurance for customer eligibility verification Denial documentation and further action Calling the insurance carriers based on the appointment received by the clients Performs assigned tasks/ complete targets with speed and accuracy as per client slab Work cohesively in a team setting, Assist team members to achieve shared goals Maintain the individual daily logs Patient calling , provider outreach program etc Communication /issue escalation to seniors if there is any in a timely manner