Senior Consultant

Job Objective:

The purpose of the Consulting Engineer is to support with Consulting activities in a customer facing role (including technical management) for Oracle Communications products and services specifically around portfolio of OC-SBC, OC-DSR applications and Oracle Consulting Services around OCI Cloud, Cloud Native Environment, Openstack, Redhat, Virtualization. Individual shall work part of highly motivated team of Delivery Consultants that work on complex solutions comprising Oracle Products (OCDSR and OCSBC) and the assicated environments on which they are deployed. The team takes care of the tasks such as Solution architect, Implementation, Testing, Project support, internal client handling, coordination with Support, PLM, Engineering, License teams.

The position requires having a very good knowledge and skills on Oracle Communications SBC, OC-DSR, OCI Cloud, Openstack, SIP Protocol,Diameter protocol, Virtualization in general. The mission is not limited to above alone but will be extended to other products i.e. DEA, SR, STP (or any product Oracle Communications is working on) over the bare-metal, virtualized or cloud infrastructure as IaaS or PaaS.

Reporting to Consulting Practice Manager (CGBU) -Engineer is responsible for:

• Provide consulting technical services and support for Oracle SBC, Oracle DSR, other Oracle Communication products to CGBU customer, onsite or from remote
• Act as a point of contact for customers in a technical delivery lead role.
• Plan and Deploy the Oracle Communications Products and Provide Technical Services, including OCI, Virtual Environments.
• Work on underlying infrastructure ranging from Bare metal, Virtualized or Cloud based deployments.
• Provide support for specialized activities but not limited to system installation, upgrades/ downgrade, system migrations, cutovers, provisioning solutions, feature activation, custom scripts creation, scaling, Heat template customizations, VNFM support.
• Work with customer to ensure technical compatibility with third party products required for turnkey network implementations.
• Perform onsite activities as required for supporting the customer.
• Perform the duties assigned by management effectively and most efficiently to meet organizational goals.
• Perform onsite Configuration changes in Oracle SBCs, OCDSR, OCI
• Analyze the performance reporting, KPI, provide suggestions for KPI improvement
• Act as a Single Point of Contact, onsite, for Customer wr.t entire deployed solution

Qualification, Experience, Communication and Inter-personal skills desired:

• BS/ B.Tech in Computer Science, Electrical Engineering or equivalent plus a minimum of 8+ years experience in a technical work environment preferably in Consulting role.
• Experience of working with OC-SBC, SIP, Diameter, OCDSR, Virtualization, CNE, OCI is mandatory.
• Knowledge or Working Experience of other key products such as Switches, Firewalls, IP Networking is mandatory.
• Knowledge or Working Experience of other key products such as EOM, IOH, DRA, ECB, is desirable.
• Strong consulting, implementation, architectural design, and use case requirement analysis skills
• Strong oral and written communications skills is must. Must be able to clearly and effectively communicate work status, risks and issues.
• Experience with solution design, customer presentations, system installations, upgrades, feature testing.
• Very strong experience with SIP protocol/Diameter interfaces/applications/interfaces detailed knowledge of SIP RFC 3261 and other complementary RFCs
• Knowledge and experience of data communications concepts including network architecture, TCP/IP, SNMP, NTP, SCTP and troubleshooting of these
• Must have experience of working on Complex telecom project for deployment of applications in both Bare metal, Virtual and Cloud environment.
• Should be well conversant with cloud concepts including IaaS, PaaS, VMs, VNF, VNFM, Heat Templates, Containers, CNE, Docker, Kubernetes etc.
• Must have experience in creating project technical document like SAED/NAPD/HLD/LLD/ATP/SOW/ATPs.
• Knowledge and experience with UNIX/Linux/Solaris would be a plus.
• Knowledge of Shell Script, Python script, Perl scripting, PHP scripting is desired.
• Linux and Oracle database knowledge would be a plus.
• This profile involves supporting, maintaining and managing Oracle deployed solution at Customer Site permanently. Thus candidate will need to be working from Customer Premises during all Business Days
• Ability to perform tasks during planned or emergency Maintenance Windows

Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements.

Career Level - IC2