Senior Client Partner AR Caller

Role Overview: As a member of the team in Noida, India, your primary responsibility will be to perform calls to insurance companies to resolve outstanding balances on patient accounts from aging reports. You will also manage Accounts Receivable (AR) accounts, establish and maintain strong working relationships with both internal and external clients, and escalate difficult collection situations to management when necessary. Additionally, you will be responsible for making calls to clearing houses and EDI departments of insurance companies for any claim transmit disputes, ensuring accurate and timely follow-up on AR accounts, reviewing provider claims that have not been paid by insurance companies, and handling patients" billing queries while updating their account information. Key Responsibilities: - Perform calls to insurance companies to resolve outstanding balances on patient accounts from aging reports - Manage Accounts Receivable (AR) accounts - Establish and maintain excellent working relationships with internal and external clients - Escalate difficult collection situations to management in a timely manner - Make calls to clearing houses and EDI departments of insurance companies for claim transmit disputes - Ensure accurate and timely follow-up on AR accounts - Review provider claims that have not been paid by insurance companies - Handle patients" billing queries and update their account information Qualifications Required: - 2 to 5 years of experience in AR Calling or Follow up with US Healthcare (provider side) - Flexibility to work in night shifts according to US office timings and holiday calendars - Fast learner with excellent communication skills and adaptive to meet operational goals - Knowledge of patient insurance eligibility verification - Basic working knowledge of MS Office,