Senior Associate - Customer Success Job

Job Description

About the job: We are looking for a dynamic and proactive senior associate - customer success to join our enterprise sales team. The ideal candidate will be a strong stakeholder manager with a 'get-things-done' attitude, excellent problem-solving skills, and a sharp analytical mindset. In this role, you will play a key part in understanding and fulfilling our enterprise clients' hiring needs by curating tailored hiring solutions and ensuring their successful execution. Key Responsibilities: 1. Understanding clients' hiring challenges and pain points to develop tailored solutions. 2. Collaborating closely with internal teams such as product, marketing, and design across Internshala to implement and deliver these solutions, ensuring high client satisfaction. 3. Serving as the primary point of contact for enterprise clients throughout the projects. 4. Maintaining consistent communication, addressing queries, providing updates, and ensuring a seamless experience until the successful closure of projects. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 4,00,000 - 6,50,000 /year Experience: 1 year(s) Deadline: 2025-07-02 23:59:59 Other perks: Informal dress code, 5 days a week, Health Insurance Skills required: Client Relationship, Effective Communication and Stakeholder Management Other Requirements: 1. Proven experience (1-3 years) in handling multiple stakeholders in a growth/business development/client facing role preferably in a technology company. 2. Strong analytical skills with experience in utilizing data to drive decision-making. 3. Exceptional communication and interpersonal skills. 4. Creative thinking and a passion for exploring new ideas and strategies. About Company: Internshala is a dot com business with the heart of dot org. Our platform aims to augment individuals' professional growth by helping freshers and experienced job seekers find employment opportunities, skill up, create a network, and build a meaningful career. Our ed-tech platform, Internshala Trainings [https://trainings.internshala.com] offers short-term certification courses to help students, professionals, and job seekers upskill. We also offer beginner-friendly placement guarantee courses that come with industry-recognized certifications and a job guarantee.