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Senior Associate, Customer Service

1 - 4 years

4 - 8 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Provides pre- and post-sale customer service and support across multiple sub families
  • Delivers timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound service center consistent with service and quality standards
  • Processes customer orders, bills and accounts, and applications for service, maintenance and termination
  • Troubleshoots and resolves customer complaints

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