Senior Analyst - SAP Order to Cash Pre-PGI

Position Title:

SAP O2C Pre-Delivery Process Lead

Location:

Position Summary

Zoetis Tech & Digital (ZTD)

SAP O2C Pre-Delivery Process Lead

EMEA

Key Responsibilities

• O2C Pre-Delivery Process Management

  :
• Collaborate with business stakeholders to gather requirements, understand processes, and design SAP solutions.
• Act as an internal consultant and design architect for SAP global solutions, working closely with business partners.
• Develop, prototype, test, and implement improvements to the SAP O2C Pre-Delivery process to ensure stability, usability, and functionality.
• Configure SAP document types, item categories, schedule line categories, copy controls, and intercompany processes within the O2C framework.
• Configure pricing conditions, access sequences, output determination, partner determination, and GATP processes.
• Implement O2C functionality and integrate with SAP modules such as

  MM

  ,

  FICO

  ,

  PP

  ,

  Vistex

  ,

  Salesforce

  ,

  Hybris

  , and third-party SAP modules.
• Ensure compliance with

  local statutory requirements

  in international markets.
• Provide occasional support to the

  AMS team

  for high-priority issues, offering solutions for complex challenges.

• Documentation & Optimization

  :
• Maintain and update technical documentation, including design documents, user guides, and release notes.
• Engage in continuous performance tuning and reengineering of existing integrations to improve processing efficiency and reduce latency.

Position Responsibilities

ResponsibilityPercent of TimeCollaborate with business stakeholders to design and implement SAP solutions for O2C Pre-Delivery.25%Configure and implement O2C functionalities and integrations with SAP modules (MM, FICO, PP, Vistex, etc.).35%Deliver solutions for local statutory requirements in international markets.15%Provide high-priority issue support and troubleshooting for AMS team.15%Engage in performance tuning and reengineering of integrations to optimize efficiency.10%

Organizational Relationships

• Interact with

  business stakeholders

  to gather integration requirements and ensure alignment with organizational goals.
• Participate in

  project planning

  , risk assessments, and scheduling for SAP projects.
• Collaborate with

  external vendors

  and partners providing services to integrate with SAP systems.
• Work closely with

  implementation partners

  to deploy, configure, or maintain integrated solutions in the Zoetis IT landscape.
• Coordinate with

  developers

  and team members to implement solutions, share knowledge, and address technical challenges.

Education and Experience

Education:

• Bachelor's or Master's

  degree in Business Management, Information Technology, or a related field.

Experience:

• 5-7+ years of

  SAP O2C

  experience, including participation in multiple full life cycle implementations.
• Experience in the

  life sciences/pharmaceuticals industry

  is preferred.
• Familiarity with

  SAP HANA

  ,

  Vistex

  ,

  CRM

  ,

  Hybris

  , and

  Salesforce

  is preferred.
• Strong understanding of

  commercial processes

  , order management, and integration with upstream planning and downstream logistics processes.
• Experience with

  S/4HANA transformations

  , large-scale project implementations, and migrations.
• Knowledge of

  Rebates

  ,

  Revenue Recognition

  ,

  Account Determination

  ,

  Serial Number Management

  , and

  Make-to-Order/Make-to-Stock

  processes is a plus.

Technical Skills & Requirements

• Hands-on experience in

  SAP O2C User Exits

  and working with

  ABAP developers

  .
• Ability to

  debug

  and resolve issues in the O2C process.
• In-depth knowledge of SAP document configuration (document types, item categories, pricing conditions, etc.).
• Ability to implement integration solutions with

  MM

  ,

  FICO

  ,

  PP

  ,

  Vistex

  ,

  Salesforce

  ,

  Hybris

  , and third-party SAP modules.
• Strong understanding of the

  Order-to-Cash

  process in SAP, including configuration and integration across modules.
• Proficiency in analyzing and improving business processes through SAP system enhancements.
• Strong

  business communication skills

  with the ability to interact effectively with stakeholders at all levels.
• Strong

  problem-solving

  and

  decision-making skills

  in a fast-paced, dynamic environment.
• Experience working with

  international projects

  , including handling

  EMEA

  and

  APAC

  markets.

Physical Position Requirements

• Location:

  Hyderabad, India.

• Working Hours:

  3:00 PM to 12:00 AM EST (ICC Second Shift).

• Weekend Work:

  Occasional weekend work required during high-priority projects or production go-live.

• Time Zone Overlap:

  Some overlap with

  EST

  time zone will be necessary during production go-live to minimize business disruption.